Office Operations Lead

Landmark Builders•Granite Bay, CA

About The Position

The Office Operations Lead provides lead support to Landmark Builders’ leadership team—the President, Director of Pre-construction, and Director of Operations—through all phases of construction. The role manages the overall office environment and supports office operations, accounting, project administration, client services, marketing, employees, and facilities. The position also helps maintain an organized, safe, and professional workplace and may work alone in the office at times.

Requirements

  • Computer literacy and familiarity with basic office equipment such as printers, copiers, scanners, and phone systems.
  • Excellent written and verbal communication skills.
  • Strong organizational and planning skills and attention to detail.
  • Ability to multitask and prioritize work.
  • Ability to work independently in a flexible environment, take initiative, and be a self-starter.
  • Experience with Outlook Mail and Calendars.
  • Proficiency in Microsoft Office Suite, especially Word and Excel.
  • Proficiency in typing and word processing.
  • Ability to master the basic functions of Buildertrend with appropriate training within a reasonable time after hire, including ability to use online tutorials to learn the software.
  • Comfort working in a fast-paced environment.
  • Professional appearance and demeanor.
  • Comfort working alone in the office at times.

Nice To Haves

  • Experience with Adobe software.

Responsibilities

  • Organize office operations and procedures, support accounting, control correspondence, design and maintain filing systems, and provide project support.
  • Code invoices and receipts for job costs as part of accounting support.
  • Support projects with job site signage, permits, plan files, and project closeout.
  • Order office supplies and equipment as needed.
  • Coordinate with IT support on office equipment, network, and printer support.
  • Greet visitors, provide general assistance, and answer phones pleasantly, courteously, and professionally.
  • Maintain a pleasant work environment that supports organizational effectiveness, communication, and safety.
  • Maintain historical office records.
  • Support marketing efforts in coordination with the Director of Marketing.
  • Provide general administrative support to employees.
  • Maintain subcontractor insurance records, pre-lien information, and W-9 information.
  • Help keep the office and warehouse clean and orderly.
  • Manage the auto fleet.
  • Assist with onboarding new employees.
  • Process incoming and outgoing mail.
  • Manage printing of plans, client setup and interface with Buildertrend software, and coordination of client meetings.
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