Office Operations Assistant
About The Position
This role is responsible for creating a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness. The assistant will lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient’s journey is documented correctly from the start. Additionally, the role supports the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision. The assistant will also orchestrate the clinic’s daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Manage the check-in and out process with a focus on hospitality and clinical readiness.
- Verify demographic and insurance data to ensure accuracy of patient care records.
- Secure necessary insurance authorizations.
- Manage daily co-payments and deposits.
- Schedule appointments.
- Manage medical record requests.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
