Office Operations Assistant

Ascension•Zionsville, IN

6h•Onsite

About The Position

This role is for an Office Operations Assistant at Ascension Medical Group, a clinic located in Indianapolis, IN. The department is Immediate Care. The schedule is full-time, with rotating shifts. Weekdays include two weekdays from 8 am to 7 pm, and on Fridays, either 8 am to 2 pm or 2 pm to 7 pm. The position also requires working every other weekend from 8 am to 4 pm.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.
1 year experience in an ambulatory setting
Customer services skills
Able to multitask
Check-in and out
Drop claims preferred.

Nice To Haves

Customer services skills
Able to multitask
Check-in and out
Drop claims preferred.

Responsibilities

Deliver a high-standard patient experience by managing the full check-in/out lifecycle, including meticulous verification of demographic information and required documentation.
Ensure seamless patient flow by proactively managing appointment scheduling, insurance authorizations, and medical record releases.
Oversee the revenue cycle by accurately entering, reviewing, and submitting daily charges for all patient procedures and services.
Safeguard departmental revenue by managing co-payment collections and performing precise daily reconciliation of reports and deposits.
Maximize departmental productivity by providing reliable administrative and clerical assistance tailored to the team's operational needs.