OFFICE MANAGER

UHS•San Francisco, CA

33d

About The Position

Foundations Recovery Network is the premier provider of integrated treatment for addiction and mental health issues. Our focus on professionalism, clear communication, and accuracy allows our treatment teams to connect daily about each patient’s needs. We prioritize social and life skills development, as well as health, wellness, and holistic approaches to recovery. Our Intensive Outpatient Program (IOP) offers comprehensive, integrated outpatient treatment with flexible daytime and evening programs to address addiction and mental health issues in a supportive atmosphere. The integrative and holistic approach to our patient treatment includes group therapy, individual therapy, family therapy, yoga therapy, acupuncture massage therapy, and medication management. Our patient-centered care and emphasis on education set us apart from others in the industry. If you have a passion for helping others, finding hope and healing, we want to hear from you! You can expect our employees to: Prioritize patient well-being Be open, honest, and empathetic Be committed to patient-centered care Be supportive, compassionate, and respectful Be focused on patient recovery mindset Thrive on working collaboratively with others Additionally, we will provide: Competitive compensation Generous Paid Time Off 401K with company match and discounted stock plan Excellent Medical, Dental, Vision, and Prescription Drug Plan, etc.

Requirements

Associate’s degree
5+ years: Experience managing daily office operations within healthcare, behavioral health, addiction treatment, or mental health setting
Experience coordinating administrative functions, scheduling, patient intake, and front office operations in a fast-paced environment
Experience with electronic health records, scheduling platforms, and Microsoft Office applications
Experience with insurance verification, authorizations, patient communication, and general healthcare administrative processes
Experience handling multiple priorities while maintaining professionalism, organization, accuracy, and strong attention to details

Nice To Haves

Bachelor’s degree in healthcare administration, business administration, psychology, sociology, or related a related behavioral health field
10+ years: Experience managing daily office operations within healthcare, behavioral health, addiction treatment, or mental health setting
Experience coordinating administrative functions, scheduling, patient intake, and front office operations in a fast-paced environment
Experience with electronic health records, scheduling platforms, and Microsoft Office applications
Experience with insurance verification, authorizations, patient communication, and general healthcare administrative processes
Experience handling multiple priorities while maintaining professionalism, organization, accuracy, and strong attention to details

Responsibilities

Coordinate the daily administrative and operational functions of the outpatient treatment center
Maintain a professional, organized, and welcoming office environment for patients, visitors, and staff
Coordinate front office operations, including patient intake processes, scheduling, phone coverage, and general office workflow
Support communication between patients and staff
Ensure accuracy and confidentiality of patient records, documentation, and administrative files in compliance with HIPPA, The Joint Commission, and Company policies
Assist with monitoring compliance related requirements
Manage office supplies, equipment, vendor communication, and facility related administrative needs
Support leadership with reporting, data tracking, invoice processing, and other administrative projects as assigned
Assist in maintaining schedules for providers, therapists, group sessions, and treatment-related services
Provide administrative support during audits, surveys, and Joint Commission accreditation activities
Help maintain a collaborative, patient-centered environment focused on professionalism, compassion, and quality of care
Address patient and family concerns professionally and escalate issues appropriately when needed
Ensure timely and professional communication with internal shareholders, referral sources, and community partners
Demonstrate flexibility, accountability, and commitment
Adhere to company policies and procedures