Office Manager

Cascade Steel Rolling Mills, Inc.•Birmingham, AL

10d

About The Position

The Office Manager (OM) reports directly to the General Manager and manages and directs office and administrative functions. The role is responsible for maintaining efficiency, complying with policies, controlling costs, and completing other tasks assigned by the General Manager. It operates within broad parameters, with the primary goal of achieving excellence in all facets of office management. Providing the highest-quality product safely, effectively, and efficiently helps decrease accidents and errors and increase profits. The OM supports environmental, health, and safety compliance; office operations and reporting; contract and document administration; customer service and quality control; and the company’s internal control process. The position directly supervises the Receptionist, Administrative Assistant, and Scrap Purchasing Processor/Specialist. It may also provide backup truck scale operations. The work takes place in an average office environment that may be subject to occasional dirt and noise because of the industrial setting. Some overtime, including occasional weekend work, is required. Time deadlines create pressure to prioritize work, and frequent schedule changes require flexibility and composure. The role involves contacts with employees and management across MRB locations and Radius Recycling corporate departments, as well as vendors, suppliers, scrap dealers, banks, and other business contacts.

Requirements

Two-year degree in a related field and five years of general office experience preferred, including at least two years in management.
In lieu of a degree, a high school diploma or equivalent with ten years of general office experience, including four years specifically in management and logistics or accounting/bookkeeping, is required.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
10-key competency.
Typing speed of 60 WPM.
Data-entry accuracy.
Advanced accounting and analytical skills.
Understanding of purchasing systems.
Superior math skills.
Advanced knowledge of the scrap industry.
Strong supervisory, communication, leadership, and organizational skills.
Discretion when handling sensitive information and attention to detail.
Ability to prioritize and delegate numerous tasks and examine work for errors, duplication, or omissions.
Ability to multitask, anticipate problems, and make decisions using sound judgment and an orderly process of determining facts and developing options.
Willingness to challenge conventional thinking.
Ability to sit for extended periods, up to 6–8 hours per day, and write by hand or keyboard for extended periods, up to 6–8 hours per day.
Ability to bend at the waist, twist the upper body, stand, walk, negotiate uneven surfaces, assemble papers, staple and file, and apply sufficient force to open and close file drawers.
Ability to communicate professionally by phone and in person.
Visual acuity for close-detail work, preparing and analyzing data figures, and computer work.
Applicants in the United States must be at least 18 years old; applicants in Canada must be at least 16 years old.
U.S. employment is contingent on satisfactory completion of a post-offer drug screen and background check, and a credit check if specified for the position.
New U.S. non-union hires must review and sign an Arbitration Agreement.

Nice To Haves

Knowledge of freight, demurrage, cost calculations, and regulation policies on export and railroad shipments is preferred.
A two-year degree in a related field with five years of general office experience, including at least two years in management, is preferred.

Responsibilities

Ensure safe work practices and equipment are used, and that documentation and current practices comply with corporate safety policies, OSHA, and other regulatory guidelines.
Communicate and reinforce MRB’s position on scrap acceptance in accordance with Environmental Health and Safety regulations.
Provide a safe environment for employees, customers, and visitors.
Manage and supervise office functions to provide the General Manager and marketing group with accurate and timely support.
Maintain daily, weekly, and monthly tracking reports for sales and shipment activities.
Assist with daily scale system applications, ensure policies and procedures are followed, and meet month-end close deadlines.
Obtain copies of contracts and agreements; oversee the contract system and provide contract copies to legal, risk, and scrap accounting as applicable.
Ensure Certificates of Insurance and Hazardous Waste Forms are maintained and up to date.
Hire and train office staff when necessary.
Monitor customer service to ensure customers are accurately paid, questions and problems are resolved promptly, and quality service is consistently provided.
Review internal audits, establish procedures, coordinate changes with operations, scale, buyers, and office personnel, and update changes quarterly and yearly.
Support the company’s internal control process by understanding, communicating, and complying with defined controls, and suggesting or making modifications to policies, procedures, and controls to better fit the business.
Communicate upward problems in operations, noncompliance with the code of conduct, other policy violations, or illegal actions.
When needed, coordinate with office personnel to ensure accurate and timely documentation of purchasing transactions.
When needed, conduct scale operations and evaluate incoming products by identifying load contents, weighing incoming loads, and directing customers to unloading areas.
When needed, operate the outgoing scale by identifying commodity codes and computing ticket totals for payment.
Directly supervise the Receptionist, Administrative Assistant, and Scrap Purchasing Processor/Specialist.