Office Manager

Lede Company LLC•New York, NY

76d•$70,000 - $75,000•Onsite

About The Position

We’re a growing global marketing communications agency with offices in NY, LA and London. We’re looking for a personable, proactive, solutions-oriented Office Manager to lead day-to-day office operations in our NY office. We are looking for someone who is highly organized, welcoming, and remains calm under pressure. This role is ideal for someone who thrives in a fast-paced, people-first environment, enjoys building systems from the ground up, and takes pride in creating exceptional employee and guest experiences.

Requirements

3-5+ years of experience in office management, facilities, or workplace operations
Proven ability to supervise staff and coordinate coverage in a high-traffic environment
Strong vendor management experience and comfort with contracts, budgeting, and invoice processing
Highly organized, proactive, and calm under pressure; excels at prioritizing and problem-solving
Warm, service-minded communicator who builds trust across teams and levels
Comfortable being hands-on—this role is both strategic and execution-focused
Proficiency with common tools (Google Workspace/Microsoft Office; familiarity with office systems like seat booking, ticketing, or inventory tools is a plus)
Ability to move around the office frequently; lift and carry light-to-moderate items (e.g., packages/products) as needed
Must be able to work onsite in SoHo 5 days/week

Nice To Haves

Experience managing a product-heavy environment (e.g., PR, fashion or beauty spaces) strongly preferred

Responsibilities

Oversee day-to-day office operations, ensuring it is neat, organized, and presentation-ready at all times
Create a welcoming, high-touch experience for employees and guests—ensuring reception, conference rooms, and shared spaces are always guest-ready
Own the daily office “heartbeat” to ensure the workplace is clean, stocked, and operating smoothly
Liaise with building management and manage communication and process regarding office closures, fire alarms, safety, security, and building communications, looping in HR as needed
Manage vendor relationships and contracts (cleaning, pantry, maintenance, security, repairs, etc.)
Ensure office supplies, snacks, and pantry inventory are consistently stocked and replenished
Coordinate repairs, preventative maintenance, and operational improvements; escalate issues proactively and track resolution
Manage conference room scheduling and tech set up, as needed
Plan and manage office catering and operational needs for special events, meetings, client visits, and internal activations
Support the onboarding experience from an office perspective (workspace readiness, access needs, day-one logistics), partnering closely with HR
Support offboarding process in tandem with HR and IT
Other administrative and HR operations duties as needed
Support operational budget management in partnership with the COO and VP, HR
Track office and engagement spend, manage purchase orders and invoices, and identify cost-saving opportunities without compromising experience
Develop scalable processes and systems as the firm continues to grow
Track and reconcile expenses in a timely manner