Office Manager

Artificial Intelligence Underwriting Company•San Francisco, CA

9d•Onsite

About The Position

AIUC is hiring an Office Manager to own the day-to-day operation of its San Francisco office and build the systems that allow it to scale. The role is the first point of contact for office-related matters and is responsible for vendors, facilities, onboarding, access, and the physical-security side of the company’s compliance program. The Office Manager will create repeatable routines and documentation so operations do not depend on any one person’s memory. Responsibilities include running office services and facilities; coordinating vendors and building management; procuring and setting up furniture, hardware, and conference-room AV; managing onboarding and offboarding; coordinating payroll, HRIS, and benefits vendors; administering internal systems and compliance tasks; and creating operational documentation and inventories. The role is based in San Francisco and requires working in person five days a week.

Requirements

4–7 years of experience in office management, workplace operations, or facilities at a fast-growing startup.
Strong organization and attention to detail.
Ability to balance strategic improvements with hands-on, tactical work.
Ability to document processes, automate tasks, and turn recurring work into routines.
Comfort with hands-on IT and hardware, including setting up desks and monitors, troubleshooting AV and Wi-Fi, and managing accounts and access.
High ownership, reliability, follow-through, and ability to handle sensitive employee and company information.
Experience administering security or compliance tasks and tools such as Google Workspace, Slack, Vanta, or Gusto.
Comfort using AI tools such as ChatGPT or Claude to improve speed and efficiency.
Willingness and enthusiasm to work in person five days a week.

Nice To Haves

Experience managing or heavily coordinating with additional operations staff, such as an IT operations team member or personal assistant.
Experience managing one or multiple office moves.

Responsibilities

Run the San Francisco office, including restocking snacks, drinks, fresh food, and supplies; operating the daily lunch program; maintaining first aid/AED supplies; and overseeing cleanliness and general facilities.
Coordinate with building management, janitorial services, and contractors on HVAC, repairs, access, parking, and certificates of insurance; compare purchasing options and follow up on stalled projects.
Manage the physical workspace, including furniture and hardware procurement and installation, seating plans, desk setups, conference-room AV, office internet, and shared devices.
Manage onboarding and offboarding end to end, including new-hire coordination, pre-boarding communications, first-day setup, laptops, orientation, and granting or removing building and company-system access.
Coordinate with payroll, HRIS, and benefits vendors to help ensure staff are paid on time.
Administer internal systems and compliance tasks, including Slack and Google Workspace settings, email aliases, the employee directory, SOC 2 evidence, and physical-space controls in Vanta.
Create and maintain SOPs, an operations calendar, a vendor directory, an asset inventory, and onboarding checklists; identify and address operational gaps proactively.