Office Manager

The Ohio State University•Columbus, OH

8d•$22 - $28•Onsite

About The Position

Under the direction of the Chief of Staff for the College of Food, Agricultural, and Environmental Sciences (CFAES), the Office Manager serves as the primary administrative and operational coordinator for the Office of the Vice President and Dean. The role ensures efficient daily operations of the executive office, provides customer service, supports executive activities, and maintains a welcoming and professional environment for internal and external stakeholders. The position is the first point of contact for the Dean's Office and manages reception coverage, inquiries, executive boardroom scheduling and setup, meeting logistics, hospitality, office resources, inventory, procurement, records, travel, expenditures, reimbursements, purchasing card transactions, mail distribution, and administrative support. It also coordinates technology support and supports executive briefings, reports, presentations, college-wide events, and special programs. The Office Manager supervises student employees, serves as Building Coordinator for the Agricultural Administration Building, coordinates facilities requests and building access, and manages key and electronic access control processes. The position requires full-time on-site presence in the Agricultural Administration Building; remote and hybrid arrangements are not available. Occasional work outside standard business hours may be required for college initiatives and events. The role requires lifting and moving materials weighing up to 50 pounds and a valid driver's license for local travel.

Requirements

High school diploma or GED.
Two years of experience in customer service and/or administrative support.
Ability to work independently and in a team environment.
Strong written and oral communication skills.
Strong customer service skills.
Experience with Microsoft Office Suite.
Ability to lift and move materials weighing up to 50 pounds.
Valid driver's license and ability to travel locally as needed to support college operations, events, and administrative activities.

Nice To Haves

Knowledge of university policy, procedures, and systems, including Workday.

Responsibilities

Serve as the first point of contact for the Office of the Vice President and Dean, welcoming and assisting visitors, guests, and stakeholders professionally and discreetly.
Manage reception operations and coordinate coverage during leave periods and university breaks.
Respond to inquiries through the college's main telephone line, research issues, provide information, and direct inquiries to appropriate units and departments.
Coordinate scheduling and use of the executive boardroom, including calendar management, meeting preparation, room setup and breakdown, technology support, and hospitality arrangements.
Provide logistical and administrative support for executive meetings and special events hosted by the Dean's Office.
Manage office operations and resources, including inventory and procurement of supplies, publications, promotional materials, and related resources.
Ensure compliance with university policies for promotional item distribution, maintain accurate records, and collaborate with Human Resources and Finance on required reporting.
Organize and maintain shared office spaces, including the storeroom, workroom, kitchen, and reception areas.
Coordinate travel arrangements for college leadership and invited guests; process expenditures and reimbursements; prepare and submit expense reports; and administer purchasing card transactions in accordance with university fiscal policies.
Assist with executive briefings, meeting materials, reports, and presentations for the Vice President and Dean, Chief of Staff, or other Dean's Office leaders.
Liaise with the Office of Technology and Digital Innovation and other service providers to coordinate technology support, report issues, and resolve service requests.
Oversee incoming and outgoing mail distribution and provide administrative support, including calendar coordination, meeting logistics, and event preparation.
Directly supervise and manage student employees by assigning work, providing training, monitoring performance, and ensuring high-quality customer service.
Support college-wide events and special programs through event staffing, registration, guest engagement, and operational logistics.
Serve as Building Coordinator for the Agricultural Administration Building and liaison between building occupants and university facilities partners.
Coordinate facility communications, maintenance and repair requests, building access issues, and space-related concerns; support a safe, secure, and well-maintained environment.
Maintain knowledge of building systems, access controls, security protocols, departmental spaces, and specialized areas.
Manage Dean's Office key and building access processes, including requests for physical keys, electronic credentials, and security permissions, ensuring compliance with university policies.
Perform additional projects and operational support activities to advance the priorities of the Dean's Office and CFAES.
Maintain reliable attendance and punctuality to support front-office operations and customer service.