Office Manager

The Brand Guild•Washington, DC

10d•Hybrid

About The Position

The Brand Guild is seeking an energetic, organized, and proactive Office Manager for their DC office. This role is at a Senior Manager Level and will work closely with the SVP of Operations, contributing significantly to the day-to-day operations of the DC office and the agency as a whole. The position is semi-hybrid, requiring 4 days a week in the DC office and offering 1 day remote. The ideal candidate is a process-lover, comfortable wearing multiple hats, works smart, is extremely professional and poised, exceptionally organized, detail-oriented, and a good communicator. They should also be comfortable managing up and possess a fun-loving attitude.

Requirements

5+ years of experience fully and independently managing a physical office space for a team of 40 or more, including vendor relationships and budget ownership.
Ideally, experience within an operations or executive support role.
Impeccable attention to detail and highly organized.
High level of professionalism and poise.
Excellent written and verbal communication skills.
A “Team Player” attitude: no job is too large or too small.
Great problem-solving skills.
Ability to manage multiple priorities simultaneously and the humility to ask for help when needed.
Excellent time management skills.
Desire to join a growing agency with an exciting culture and amazing group of subject matter experts.

Responsibilities

Serve as the owner of the DC office space, proactively identifying, prioritizing, and executing improvements, and handling day-to-day tasks.
Conduct regular office walkthroughs to identify and resolve issues, maintaining a polished, client-friendly environment.
Oversee and manage daily DC office operations, including supply inventory, mail and package handling, event preparation, and facilities maintenance.
Manage the annual office operations budget in coordination with the SVP of Ops.
Act as the main point of contact for all office management vendors.
Provide backup front-desk coverage outside of standard reception hours.
Oversee office and building storage spaces.
Support in-office meetings and company events with setup, breakdown, and catering.
Manage trash, recycling, pest control, and dishes.
Manage office weather-related incidents and clean-up.
Manage the assignment and inventory of all company computers and devices, including the full hardware lifecycle.
Serve as the main point of contact for Apple repairs and maintenance, and administer the company's Apple Business account.
Provide basic IT troubleshooting support to team members.
Administer team access, licenses, and renewals for core software platforms and professional subscriptions.
Assist with employee onboarding and setup, including office access and workspace assignment.
Draft, update, and maintain internal operations documentation.
Support the HR team with the planning and execution of company events.
Manage company swag and branded-merchandise inventory.