Office Manager

ATI Restoration•Auburn Hills, MI

10d

About The Position

The Office Manager supports the development, coordination, and execution of integrated office procedures. This key role serves as the hub of operations and supports the sales and field departments, Supervisors, and Regional Manager(s). The position oversees office personnel and daily operations, handles customer service escalations, supports employee onboarding and timecard processing, and assists management as needed. The role operates in a professional office environment and routinely uses standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

2–4 years of Office Manager experience in a similar environment.
Proficiency in MS Word, Excel, PowerPoint, Google Mail, and PC use.
Competent math skills.
Fluent English communication skills, both oral and written.
A bachelor's degree in a relevant field is preferred but not required.

Nice To Haves

Construction industry experience.

Responsibilities

Recruit and manage administrative personnel, overseeing job duties and delegated tasks, including discipline and performance reviews.
Oversee daily office operations, including administrative customer service, IT communication, fleet tracking, building maintenance, and scheduling.
Serve as a regional extension of the corporate office.
Handle escalated customer service calls.
Execute employee badge processes and certifications as required by clients, the company, and OSHA regulations.
Process electronic and paper timecards for Admin, Structure, Environmental, and/or Contents employees.
Assist with coordinating new-hire orientation and send applicable employee forms to payroll.
Plan, budget, and execute company events.
Guide employees by leading by example to encourage compliance with company policies, improved communication and writing skills, and greater efficiency.
Anticipate potential issues and troubleshoot promptly using appropriate communication and policies.
Assist management as needed.
Perform other duties as assigned.