Office Manager

Senior Helpers of Annapolis•Arnold, MD

17d•Onsite

About The Position

Senior Helpers is seeking an experienced and professional Office Manager to join their new office in Arnold, Maryland. This individual will be responsible for overseeing office operations, supporting client and caregiver relations, managing scheduling, and handling billing, payroll, and recruitment. The ideal candidate is sharp, detail-oriented, high-energy, determined, and able to exceed expectations with the utmost compassion and integrity. This role offers a great teamwork environment and tremendous growth potential, with contributions that will make a real difference in people's lives. The position needs to be filled immediately.

Requirements

Previous Office Administrator/Manager experience required.
Strong organizational, communication, and multitasking skills.
Proficiency in Microsoft Word, Excel, Internet, and Outlook with the ability to learn other software programs quickly.

Nice To Haves

Knowledge/experience as a caregiver and senior care practices.
Experience with Wellsky software preferred.

Responsibilities

Manage daily office operations, maintain a professional environment, and track key performance data.
Respond to phone inquiries, support clients and caregivers, coordinate communication, and participate in community networking.
Organize and coordinate caregiver schedules, resolve conflicts or emergencies, and ensure timesheets are accurate.
Prepare and process invoices, maintain records for Long Term Care and other payor programs, track receivables and payables.
Verify payroll, assist with hiring and onboarding caregivers, maintain employee records, and attend recruitment events.
Prepare client/caregiver files, manage office documents, and perform general administrative tasks.