Office Manager

Radius Recycling•Birmingham, AL

About The Position

The Office Manager reports directly to the General Manager and manages and directs office and administrative functions. The role is responsible for maintaining efficiency, complying with policies, controlling costs, and completing other tasks assigned by the General Manager. The position operates within broad parameters and aims to achieve excellence in office management while supporting safe, effective, and efficient operations. The Office Manager oversees office performance, safety practices, administrative support, records, internal controls, customer service, and quality-control processes. The role may also provide backup truck-scale operations support. It directly supervises the Receptionist, Administrative Assistant, and Scrap Purchasing Processor/Specialist, and works with employees and managers across MRB locations and Radius Recycling corporate departments, as well as external business contacts. The work takes place in an average office environment that may occasionally be dirty and noisy because of the industrial setting. Some overtime, including occasional weekend work, is required. Time deadlines and frequent schedule changes require the ability to prioritize work, remain composed, and be flexible. The role includes extended periods of sitting and computer or writing work, along with occasional standing, walking, bending, twisting, and handling files.

Requirements

Two-year degree in a related field and five years of general office experience, with at least two years in management; alternatively, a high school diploma or equivalent and ten years of general office experience, including four years specifically in management and logistics or accounting/bookkeeping.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
10-key competency.
Typing speed of 60 WPM, data-entry accuracy, and advanced accounting and analytical skills.
Understanding of purchasing systems and superior math skills.
Advanced knowledge of the scrap industry.
Strong supervisory, communication, leadership, and organization skills.
Discretion in handling sensitive information and strong attention to detail.
Ability to prioritize and delegate numerous tasks and examine work for errors, duplication, or omissions.
Ability to multitask, anticipate problems, and make decisions using sound judgment and an orderly process of determining facts and developing options.
Willingness to challenge conventional thinking.
Ability to sit and write by hand or keyboard for extended periods, up to 6–8 hours per day; bend at the waist, twist the upper body, stand, walk, negotiate uneven surfaces, assemble and file papers, and apply sufficient force to open and close file drawers.
Ability to communicate professionally by phone and in person, and visual acuity for close-detail work, preparing and analyzing data figures, and computer work.
U.S. applicants must be at least 18 years old; Canada applicants must be at least 16 years old.
U.S. employment is contingent on satisfactory completion of a post-offer drug screen and background check, and a credit check if specified. New hires must review and sign an Arbitration Agreement; this applies to U.S. non-union employees.

Nice To Haves

Knowledge of freight, demurrage, cost calculations, and regulatory policies for export and railroad shipments is preferred.
A two-year degree in a related field with five years of general office experience and at least two years in management is preferred; the posting also provides an alternative qualification in lieu of a degree.

Responsibilities

Ensure safe work practices and equipment are used, and that documentation and practices comply with corporate safety policies, OSHA, and other regulatory guidelines.
Communicate and reinforce the company’s position on scrap acceptance in accordance with Environmental Health and Safety regulations.
Provide a safe environment for employees, customers, and visitors.
Manage and supervise office functions to provide the General Manager and marketing group with accurate, timely support.
Maintain daily, weekly, and monthly tracking reports for sales and shipment activities.
Assist with daily scale system applications, ensure policies and procedures are followed, and meet month-end close deadlines.
Obtain copies of contracts and agreements; oversee the contract system and provide copies to legal, risk, and scrap accounting as applicable.
Ensure Certificates of Insurance and Hazardous Waste Forms are maintained and up to date.
Hire and train office staff when necessary.
Monitor customer service to ensure customers are paid accurately, questions and problems are resolved promptly, and quality service is provided.
Review internal audits, establish procedures, and coordinate changes with operations, scale, buyers, and office teams; update changes quarterly and yearly.
Support the Company’s Internal Control process by understanding, communicating, and complying with defined controls, and suggesting or making appropriate modifications to policies, procedures, and controls.
Communicate operational problems, noncompliance with the code of conduct, policy violations, or illegal actions to management.
When needed, provide backup truck-scale operations, including coordinating accurate and timely purchasing documentation, identifying incoming loads, weighing incoming products, directing customers to unloading areas, identifying commodity codes, and calculating outgoing ticket totals for payment.
Supervise the Receptionist, Administrative Assistant, and Scrap Purchasing Processor/Specialist.
Communicate with internal employees and management and external vendors, suppliers, scrap dealers, banks, and other business contacts regarding office and purchasing practices, cost control, and SOX conformance.