Office Manager

Clark Hill•Philadelphia, PA

37d•Hybrid

About The Position

Clark Hill PLC is hiring an Office Manager to be based in the Philadelphia office, located in the Rittenhouse Square area. As the Philadelphia Office Manager, this Office Manager is also responsible for the Princeton, NJ and Wilmington, DE offices. As such, periodic travel is required to these offices. The Office Manager will be responsible for ensuring that the capabilities and performance of the administrative team exceed the requirements of the firm. The Office Manager is responsible for (i) the success and management of the office and its administrative team; (ii) the workflow efficiency of operations teams; (iii) resource allocation; and (iv) designing, implementing, and updating processes and procedures to ensure performance goals are consistently met. Successful candidates will have an exceptional internal client/customer focus, strong conflict resolution skills, and the ability to foster collaboration and teamwork. Strong verbal, written, and nonverbal communication skills are required. Candidates must have proficiency managing core operations, preferably within a professional services firm, along with experience supervising the complexities of a remote workforce. We are looking for a recognized leader who leads by example and role models the firm’s DNA.

Requirements

2-4 years of relevant experience managing a team or as a team lead or similar group, preferably in the legal industry.
Exceptional internal client/customer focus.
Strong conflict resolution skills.
Ability to foster collaboration and teamwork.
Strong verbal, written, and nonverbal communication skills.
Proficiency managing core operations, preferably within a professional services firm.
Experience supervising the complexities of a remote workforce.
Recognized leader who leads by example and role models the firm’s DNA.
Bachelor’s degree in a related field or equivalent experience.

Responsibilities

Ensuring that the capabilities and performance of the administrative team exceed the requirements of the firm.
Success and management of the office and its administrative team.
Workflow efficiency of operations teams.
Resource allocation.
Designing, implementing, and updating processes and procedures to ensure performance goals are consistently met.