Office Manager

Ode with Anthropic•San Francisco, CA

8d•$120,000 - $150,000•Onsite

About The Position

Ode is Anthropic’s services venture, bringing frontier AI into practice by helping companies solve consequential problems. The Office Manager will own Ode’s San Francisco headquarters end to end, helping maintain the company’s culture and ensuring the office supports a fast-growing team. This high-visibility role works closely with leadership, Recruiting, and IT to keep the office running smoothly, support growth and new locations, and create memorable experiences for employees, clients, and candidates. The role also uses AI to automate office workflows and reduce repetitive work. The position is based onsite at the Financial District office in San Francisco, Monday through Thursday, plus some Fridays as needed. Typical hours are 8:30 a.m. or earlier to 5:30 p.m., with flexibility for early mornings, moves, and evening events. The role requires the ability to lift up to 25 pounds, with or without reasonable accommodation.

Requirements

At least 4 years of experience running an office or workplace operations, ideally at a startup or fast-growing company.
Excitement about using AI in office management and automating tasks that can be automated.
Experience managing vendors and working within a budget.
Ability to take ownership of work from start to finish and close every loop.
Ability to stay calm and kind when multiple issues arise at once.
Strong interpersonal awareness and empathy.
Excellent communication skills.
Low ego, high standards, and a sense of humor.
Ability to lift up to 25 pounds, with or without reasonable accommodation.

Nice To Haves

Experience supporting an office move, buildout, or expansion.
Experience supporting more than one office or floor.
Hospitality or events background.
CPR or first-aid certification.

Responsibilities

Run day-to-day San Francisco headquarters operations, including supplies, equipment, furniture, mail and packages, and building access.
Manage lunch and snack programs, including menus, headcounts, delivery schedules, and vendor performance.
Manage office spending against budget, invoices, and expense tracking.
Conduct regular facilities audits to keep the space maintained, stocked, and ready for clients and candidates.
Own office communications, provide clear updates, establish feedback channels, respond to feedback, and make clear how employees can request help or report issues.
Serve as the day-to-day contact for building management on access, work orders, service requests, and vendor certificates of insurance.
Track vendor performance against service levels, escalate problems, maintain vendor relationships, and flag upcoming renewals.
Plan and support team events, offsites, and in-office weeks, including logistics and employee experience details.
Coordinate new-hire day-one readiness, including desk setup, equipment, and access cards.
Welcome visitors, clients, and candidates professionally.
Coordinate seating changes, office moves, and new-floor setups, and keep the team informed.
Build and manage a central office request system with clear response times and follow-through.
Manage guest access, inventory, and office records.
Write and maintain office playbooks and the team FAQ.
Help adapt office operations for new and upcoming locations, supporting them as needed.
Use AI to automate workflows where appropriate.
Run the EHS program, fire drills, and first-aid and CPR readiness.