Office Manager

The Bridge Inc. • New York, NY

6d • $45,000 - $50,000 • Onsite

About The Position

The Office Manager welcomes and assists tenants visiting the main office and provides administrative support for scattered-site property management. The role manages and catalogs leases, coordinates monthly rent invoices and collection activities, tracks court cases, and maintains an active calendar. It also supports applicant documentation and recertification processes, payment reconciliation, communications, and general office operations. The position is based at 22-290 Lenox Avenue, New York, NY 10027, and is full-time, Monday through Friday, 9:00 AM to 5:00 PM.

Requirements

• An associate degree is preferred.
• Previous experience in property management in a social service setting, mental health settings, or customer service.
• Strong interpersonal communication, computer, and organizational skills.
• Experience with OneSite property management software and MS Excel.
• Knowledge of AWARDS.
• Spanish fluency is highly desirable.

Nice To Haves

• Tax credit and benefits experience.
• Spanish fluency.

Responsibilities

• Welcome and assist tenants who visit the main office.
• Manage, organize, and catalog current scattered-site leases.
• Ensure rent invoices are mailed to tenants on time each month.
• Assist with rent collection and meet with tenants as needed.
• Assist with data entry in RealPage/OneSite.
• Track all court cases and manage an active calendar.
• Perform general administrative duties, including copying, filing, and assisting with recertification charting.
• Gather income and identification information for apartment applicants.
• Follow up with relevant staff and third parties on missing documents.
• Screen incoming calls, transfer calls to appropriate staff, and take and distribute messages.
• Reconcile received payments for bank deposit.
• Attend internal and external meetings, supervision, and trainings as required.
• Assist with creating and sending certified letters, including rent demands, recertification notices, and benefit letters.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree