Office Manager
About The Position
Wow Bao is seeking an Office Manager for its food manufacturing plant in Forest City, North Carolina. The plant opened in Fall 2025, and this role supports the launch and day-to-day operations of a new facility. The Office Manager provides administrative, human resources, payroll, financial, and operational support, primarily working with the Human Resources Manager and Director of Operations. The position is full-time and in-office five days a week. The role manages the plant calendar and communications, coordinates meetings, events, travel, and training, and supports recruitment, onboarding, and offboarding. It also handles payroll and benefits administration, vendor invoices, office-related expenses, basic bookkeeping, supplies, files, and records. The Office Manager collaborates with plant leadership and quality assurance so office procedures align with food safety requirements, and supports safety, building access, and maintenance initiatives. Some duties may require attention outside normal business hours.
Requirements
- At least 3–4 years of experience as an Office Manager or in a similar role.
- Excellent organizational and project management skills.
- Proficiency with office machines and Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
- Proficiency with Zoom or Microsoft Teams teleconferencing software.
- Excellent English reading, writing, and oral proficiency.
- Ability to work under pressure, meet strict deadlines, and prioritize multiple tasks.
- Ability to lift up to 50 pounds as necessary.
Responsibilities
- Provide day-to-day support to the Human Resources Manager and Director of Operations.
- Manage the plant calendar, including scheduling appointments, visitors, meetings, and events.
- Receive, respond to, and direct incoming communications from visitors, vendors, team members, and external partners.
- Anticipate plant needs and provide timely administrative support.
- Collaborate with the HR/Plant Manager on vendor and service-provider contracts and on office procedures and administrative systems.
- Coordinate with the HR/Plant Manager to align priorities and support plant operations.
- Manage accurate and timely payroll and benefits administration.
- Assist with recruitment, onboarding, and offboarding, including new-hire paperwork, orientation, and employee access and equipment.
- Coordinate employee training programs, particularly safety and compliance training.
- Coordinate events and team celebrations, and arrange travel for team members as required.
- Maintain accurate files and records, handling sensitive and confidential matters professionally.
- Track office-related expenses, monitor the office budget, process local vendor invoices, perform basic bookkeeping, and support the accounting department.
- Order and maintain office and plant supplies.
- Support leadership with administrative tasks, reporting, scheduling, and special initiatives.
- Coordinate with plant leadership and quality assurance to align office procedures with food safety regulations, including HACCP and GMP.
- Support safety, building access, and maintenance initiatives.
- Comply with policies, procedures, and standards in the Employee Handbook and Handbook Supplements.
- Perform other duties as assigned.
Benefits
- Health insurance, including medical, dental, and vision coverage.
- 401(k) retirement plan.
- Voluntary life insurance.
- Voluntary disability insurance.
- Paid time off.
- Employee discount programs through Perkspot and Working Advantage.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
