Office Manager

JB Consulting Systems•Federal Way, WA

7d•$25 - $30

About The Position

Cascade Systems Technology is seeking a highly organized, detail-oriented Office Manager to oversee daily office operations and provide human resources coordination and executive support. The role maintains accurate records and supports efficient, organized, and professional business operations. It also serves as the company’s public-facing point of contact for visitors and customer phone inquiries, handling receptionist and clerical duties at the main entrance desk. The Office Manager represents the company to customers, suppliers, vendors, business partners, and visitors; maintains office spaces and confidential employee documentation; and supports office policies, compliance, safety programs, and special projects. The position provides executive support to department leaders and management teams, including preparing business documents and managing complex schedules and meetings. It also supports the outsourced accounting team with administrative tasks and payment and wire transaction preparation for approval. Human resources and administrative work includes payroll processing, bookkeeping support, recruiting and onboarding assistance, benefits administration, employee inquiries, performance review and recognition program support, and monitoring training and compliance requirements. The role helps keep HR records organized, current, and compliant. The ideal candidate is dependable, proactive, highly organized, professional, discreet, and able to balance accounting responsibilities, office administration, and employee support.

Requirements

At least five years of relevant experience in office administration, human resources support, administrative coordination, or office management.
Equivalent combinations of education, training, and professional experience will be considered, with emphasis on demonstrated success in office administration, operational support, and organizational leadership.
Ability to handle sensitive and confidential information professionally and discreetly.
Strong verbal and written communication skills and exceptional interpersonal abilities.
Ability to build positive working relationships across all levels of an organization and with external partners.
Excellent organizational, multitasking, and time-management skills.
Advanced proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook, and with HRIS systems.
Strong attention to detail and commitment to accuracy.
Self-motivation and ability to work independently while contributing as a collaborative team member.

Nice To Haves

Experience in a fast-paced, professional business environment is preferred.

Responsibilities

Represent the company professionally and foster positive relationships with customers, suppliers, vendors, and business partners.
Provide exceptional customer service and ensure communications reflect the company’s professional standards and values.
Maintain conference rooms, reception areas, and common office spaces.
Maintain confidential employee records and personnel documentation.
Assist with office policies, compliance initiatives, and workplace safety programs.
Coordinate special projects and administrative initiatives as assigned, and perform other duties as assigned.
Provide high-level executive support to department leaders and management teams.
Prepare, edit, and distribute correspondence, reports, presentations, meeting agendas, and other business documents.
Manage complex scheduling, meeting coordination, and calendar management for multiple stakeholders.
Provide administrative support to the outsourced accounting team as needed.
Prepare and upload electronic payments and wire transactions for approval.
Serve as a liaison among leadership, employees, clients, vendors, and business partners.
Process payroll and assist with bookkeeping support needs.
Provide administrative support for day-to-day human resources operations.
Support recruiting, onboarding, and new-hire orientation activities.
Assist management with performance review administration, employee recognition programs, and workforce development initiatives.
Assist with benefits administration, including enrollments, changes, and terminations.
Respond to employee inquiries regarding policies, procedures, benefits, and general HR matters.
Monitor training, certifications, compliance requirements, and professional development programs.
Keep HR files and documentation organized, current, and compliant with company standards.
Handle receptionist and clerical duties at the main entrance desk, including serving as the company’s point of contact for visitors and customer phone inquiries.