Office Manager

Integrity Educational Services•Grand Rapids, MI

6d•Onsite

About The Position

Hope Academy of West Michigan is seeking a bilingual Office Manager to support the school's daily operations. Integrity Educational Services (IES), a nonprofit educational service provider for Hope Academy of West Michigan and Lighthouse Academy, serves students through a values-driven, Whole Child approach. Hope Academy is a K–12 charter school in Grand Rapids, Michigan, serving many English language learners and students who qualify for Title I. The Office Manager provides direct clerical support to the School Principal and supports teachers, students, and parents. The role includes office administration, student enrollment and records, attendance follow-up, cash handling, inventory, communications, compliance documentation, and coordination of school activities. The position requires English and Spanish proficiency and work in person at the school.

Requirements

Bilingual English and Spanish; ability to speak and read Spanish is required.
Experience working in or managing a school office.
One year of office-managing experience is required.
Ability to multitask, remain calm under pressure, delegate tasks under pressure, and work independently.
Comfort with office technology, including Google Workspace.
Ability to read and comprehend simple instructions, correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to perform simple computations and calculate percentages.
Ability to follow detailed written or oral instructions, address problems involving a few concrete variables in standardized situations, and use verbal de-escalation skills in crisis intervention.
Knowledge of Google and/or Microsoft applications, or willingness to learn position-specific computer skills.
Must participate in and complete annual training, professional development, and other training deemed appropriate for the position.
Must pass a criminal history records search, physical, and drug screen if required.
Ability to meet the role's physical demands, including frequent walking and movement around the school, communication, and occasional lifting or moving of up to 25 pounds.

Nice To Haves

Associate's degree preferred.
One year of K–12 experience preferred.

Responsibilities

Provide direct clerical support to the School Principal and support teachers, students, and parents.
Enroll students and maintain accurate records in PowerSchool, coordinating with the IES Central Office Pupil Accounting Coordinator.
Handle cash and manage invoices.
Maintain office and school supplies, textbooks, Title Purchasing, and inventory as needed.
Assist the Principal with communications, enrollment referrals, paperwork, and program-evaluation data entry.
Follow up on daily student attendance and ensure student immunization records are on file at a minimum rate of 95%.
Manage daily office operations.
Post Integrity Educational Services Board agendas and meeting minutes as needed.
Work with the Compliance Coordinator to ensure accurate and timely completion of EpiCenter documents.
Enroll staff in approved professional development and training.
Attend appropriate training, maintain medication logs, dispense medication as prescribed, and maintain AEDs, EpiPens, and other required first-aid items.
Help set up and secure enrollment appointments and obtain and maintain student CA 60s.
Receive referrals for new students, answer basic program questions, send enrollment packets, and route or schedule intakes.
Set up and monitor the building system for traffic entering and leaving the building.
Schedule and attend school-related activities, including field trips, family dinners, school events, and parent conferences.
Perform other duties as assigned.