Office Manager

Sonoco•Robesonia, PA

About The Position

The Office Manager manages plant administrative functions under the direction of the Plant Manager. These functions include production administration, cost analysis, payroll, accounts payable and receivable, HR monthly financial statements, and annual budget packages. The role may also manage customer service, purchasing, shipping, planning, graphics, or other plant administrative functions. This position is located in Robesonia, Pennsylvania. The Office Manager coordinates hourly payroll and employee job and wage updates in the HRIS system; supports plant HR activities and maintains personnel records; and handles office administration, communications, reports, and special projects. The role also supports plant purchasing and invoice processing, tracks maintenance work orders and preventive maintenance, participates in process improvement and employee engagement initiatives, supports month-end closing, and coordinates physical inventory.

Requirements

  • Knowledge of accounting.
  • Sense of urgency.
  • Customer service experience.
  • Strong interpersonal skills to communicate with, educate, and support employees.

Responsibilities

  • Coordinate timely and accurate hourly payroll processing, including entering employee job and wage changes into the HRIS system.
  • Work with Plant Human Resources support to implement and oversee HR policies, procedures, and processes, and support background investigations, recruiting, onboarding, and performance management.
  • Maintain organized and systematic plant personnel records.
  • Receive and screen telephone calls and visitors, schedule appointments and meetings, and resolve issues requiring knowledge of department policies and procedures.
  • Carry out special projects and assignments; compile, analyze, and prepare data for reports and presentations.
  • Perform clerical and administrative tasks, including ordering meals and office supplies, coordinating company functions and meetings, generating reports, mailing, and filing.
  • Order plant items not used for core production, including Coupa orders.
  • Manage the maintenance work order and preventive maintenance tracking system, and log daily and weekly maintenance activities.
  • Manage the plant-level Coupa supplier invoice and payment system and coordinate with corporate accounts payable to ensure invoices are submitted and suppliers are paid.
  • Participate in the Process Improvement Program, serve on the Employee Experience pillar team, lead the Employee Satisfaction sub-pillar team, and maintain the Employee Engagement and Participation Tracker.
  • Seek, create, or modify programs and reports to improve administrative efficiency.
  • Implement new procedures required by corporate or division staff.
  • Support month-end closing.
  • Coordinate plant physical inventory.
  • Perform other job duties as assigned.

Benefits

  • Medical, dental, and vision coverage for employees and dependents, including FSA and HSA options.
  • 401(k) retirement plan with company match.
  • Wellbeing tools and resources, including an Employee Assistance Program.
  • Paid time off and holidays.
  • Company-paid and voluntary employee-paid insurance plans, including life, personal accident, and disability insurance.
  • Tuition reimbursement.
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