Office Manager
Equity LifeStyle Properties•West Salem, WI
About The Position
The Office Manager oversees the day-to-day operations of the property administration office in West Salem, Wisconsin. The role manages customer relations and administrative processes, including preparing forms, handling accounts payable and receivable, managing petty cash and collections, and training and supervising administrative staff and building attendants. The Office Manager serves as a liaison between customers and management and supports the Property Manager with special projects and other assigned duties.
Requirements
- Bachelor’s degree, or an equivalent combination of education and experience.
- At least 2 years of experience in office management.
- Working knowledge of mail processes, such as postage machines, FedEx, and UPS.
- Excellent written and verbal communication skills.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Basic computer literacy.
Nice To Haves
- Proficiency with Microsoft Office Suite.
Responsibilities
- Oversee the day-to-day operations of the property administration office.
- Oversee customer relations and address customer requests and complaints that require management attention or investigation during property tours, using Manage America’s work order system.
- Prepare forms and coordinate the preparation of paperwork.
- Manage accounts payable and receivable, petty cash, and collections.
- Train and supervise administrative staff and building attendants.
- Manage the reception area and support effective internal and external telephone and mail communications.
- Work with management to develop a team that represents the company’s quality and professionalism.
- Act as a liaison between customers and management regarding property-related issues.
- Prepare customer correspondence as required.
- Attend and participate in training sessions as requested.
- Maintain office files with current and accurate information.
- Perform weekly office inspections.
- Assist the Property Manager with special projects and perform other duties as assigned.
Benefits
- Medical, dental, and vision plans.
- Generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
