Office Manager

HealthSource Chiropractic of Harper's Preserve•Conroe, TX

6d•$42,000 - $50,000•Onsite

About The Position

HealthSource of Harper's Preserve is not just another chiropractic clinic. We create a personalized patient experience from the first phone call to every adjustment after. As our Office Manager, you are the operational backbone of the clinic: you keep the front office running smoothly, own the billing and insurance process end to end, and set the tone for a warm, professional patient experience. We are looking for an organized, detail-oriented, and personable leader who takes ownership, thrives in a fast-paced patient-focused clinic, and wants to grow with us.

Requirements

Prior medical billing experience (claim submission, EOBs, denials/appeals, and A/R follow-up)
Familiarity with billing and coding basics such as CPT and ICD-10 codes and superbills
Outstanding customer service and communication skills
Highly organized, detail-oriented, and reliable, with the ability to manage multiple priorities
Comfortable owning financial transactions, collections, and scheduling
Proficient with EMR/practice-management software (we use HSWorx; training provided on our system)

Nice To Haves

Insurance experience with strong command of industry nomenclature and vocabulary (for example: verification of benefits, in-network vs. out-of-network, coinsurance, allowable amounts, clearinghouses, ERA/EOB, prior authorization, timely filing)
Chiropractic or physical medicine billing experience (visit limits, therapy and modality billing, medical-necessity documentation)
Prior supervisory or office-management experience
Bilingual (English/Spanish) strongly preferred
Positive, professional, and team-oriented personality

Responsibilities

Oversee daily front-office operations and serve as the go-to problem solver for staff and patients
Manage the full medical billing cycle: charge entry, claim submission, payment posting, denials and rejections, appeals, and patient statements
Verify insurance benefits, obtain and track authorizations, and clearly explain coverage, copays, deductibles, and patient responsibility
Monitor accounts receivable and follow up on aging claims and outstanding balances
Collect patient payments, manage financial conversations, and set up care/payment plans
Greet patients and manage check-ins with a warm, professional attitude
Handle scheduling, patient onboarding, and appointment confirmations
Manage incoming calls, emails, and clinic communications
Enter and manage patient information in the HSWorx EMR system
Assist with marketing events, screenings, and community outreach
Maintain office organization, supplies, reporting, and general clinic support