Office Manager

Portland Glass • Conway, NH

7d • $23 - $28

About The Position

As an Office Manager on the Portland Glass team, you will support day-to-day office operations and customer service. The role includes greeting customers and answering calls professionally, using point-of-sale and computer systems, addressing escalated customer concerns, maintaining office supplies, improving administrative workflows, and completing daily administrative tasks such as billing, deposits, mail sorting, and monitoring credit limits and past-due balances.

Requirements

• 1–2 years of office management experience.
• Strong verbal and written communication skills.
• Strong Microsoft Office, computer, and phone skills.
• Ability to pass a background check and drug test, as permitted by applicable state laws.
• High school diploma or GED.
• Must be able to lift at least 25 pounds.

Responsibilities

• Answer phones and greet customers in a timely and professional manner.
• Use the point-of-sale system and other computer systems proficiently.
• Address calls and customer concerns as they escalate.
• Maintain office-supply inventory and place orders as needed.
• Identify opportunities to improve office and administrative staff processes and workflow.
• Perform daily administrative duties, including billing, deposits, sorting mail, and observing credit limits and past-due balances.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Employer-paid life insurance.
• 401(k) with matching.
• Paid time off and paid holidays.
• Employee Assistance Program.
• Semi-annual bonuses based on position metrics.
• Associate Equity Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED