Office Manager

Premier Dentist Partners•Red Wing, MN

About The Position

At Premier Dentist Partners, team members are valued, supported, and given resources to succeed, with opportunities to grow and learn at every career stage. The Dental Office Manager leads the administrative and operational aspects of the dental practice, supports the team, drives operational excellence, and helps create an exceptional patient experience. The manager partners closely with the dentist to support the practice’s growth and success. The posting does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position. Premier Dentist Partners provides equal employment opportunities and participates in the federal E-Verify Program.

Requirements

  • Strong leadership, communication, and customer service skills.
  • Experience managing or leading a team.
  • Knowledge of dental practice operations, scheduling, and patient flow.
  • Familiarity with dental practice management systems and office software.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to adapt quickly and thrive in a fast-paced environment.

Nice To Haves

  • Bachelor’s degree in business administration, healthcare management, or a related field preferred.
  • Previous dental office management experience preferred.

Responsibilities

  • Lead and oversee the daily administrative and operational functions of the dental practice.
  • Manage staff, including hiring, onboarding, training, coaching, and performance management.
  • Lead daily morning huddles to align the team on schedules, patient needs, priorities, and practice goals, fostering clear communication and accountability throughout the day.
  • Oversee scheduling and patient flow to support an efficient patient experience.
  • Manage billing, insurance verification, coding accuracy, and claims processing.
  • Monitor key financial metrics and support budgeting and reporting.
  • Ensure compliance with HIPAA, OSHA, and other applicable regulations.
  • Maintain accurate patient records and office documentation.
  • Manage vendor relationships and oversee the ordering and maintenance of office supplies.
  • Oversee equipment maintenance and office operations.
  • Support employee engagement and foster a positive, team-focused culture.
  • Identify challenges, develop solutions, and proactively address operational needs.
  • Ensure patients receive exceptional customer service throughout their experience.
  • Support the overall success, growth, and profitability of the practice.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision insurance.
  • 401(k) retirement savings plan.
  • Short- and long-term disability.
  • Paid time off and paid holidays.
  • FSA, HSA, and dependent care accounts.
  • Employee assistance program.
  • Commuter benefits.
  • Exclusive employee perks and discounts, including pet insurance.
  • A collaborative, supportive team environment.
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