Office Manager

Local Foreigner, LLC • New York, NY

12d • $90,000 - $90,000 • Onsite

About The Position

Local Foreigner is a boutique consultancy specializing in high-end curated travel. The Office Manager owns the day-to-day running of the New York office and maintains the accuracy and organization of Salesforce, SharePoint, and the Passport knowledge base. This hands-on role supports a small office with a light meeting schedule, focusing on maintaining a welcoming and well-kept workplace while managing systems and knowledge operations.

The role includes managing workplace vendors, coordinating internal meetings and events, handling onboarding and offboarding logistics with HR, and providing light backup to Accounting. The Office Manager directs Admin Coordinators on data maintenance, keeps Passport and related documentation current, and manages assigned Help Desk requests in coordination with the IT Systems Manager. The role works closely with the HR Manager, IT Systems Manager, Accounting & Operations Manager, Admin Coordinators, and Partners on office matters. The position is New York-based and requires working in-office five days per week, with occasional after-hours availability for office needs.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least 3 years of experience in office management, operations, or administrative support.
• Experience coordinating or directing the work of others, including informally.
• Strong organizational, proactive, resourceful, and follow-through skills; ability to manage multiple priorities and deadlines, identify needs, solve problems independently, and complete tasks.
• Strong written and verbal communication skills and ability to interact professionally with colleagues, Partners, visitors, vendors, and external partners.
• Comfort owning data in business systems and proficiency in Microsoft Office.
• Sound judgment, ability to maintain confidentiality, and adaptability as priorities and needs change.
• Positive, collaborative, team-oriented approach and a genuine desire to support others.
• Based in New York and able to work in-office five days per week.
• Available for occasional after-hours office needs, such as building issues or company events.

Nice To Haves

• Experience in office management, operations, or administrative support within a small, fast-moving business.
• Experience with Salesforce, SharePoint, Jira Service Management, or Confluence.

Responsibilities

• Own day-to-day New York office operations, including mail and deliveries, supplies, kitchen and pantry inventory, furniture, shared spaces, maintenance, and repairs.
• Manage relationships with the landlord, property management, cleaning crew, telecommunications providers, maintenance providers, and other workplace vendors; coordinate repairs and service visits.
• Manage company mobile phone plans and devices, including setup, changes, replacements, and account administration.
• Maintain the company calendar and coordinate internal meetings and office-wide events, including conference rooms, AV needs, all-hands meetings, holiday events, and team gatherings.
• Attend meetings as appropriate to take notes, document action items, and distribute recaps and follow-up items.
• Partner with the HR Manager on employee onboarding and offboarding logistics, including desk setup, building access, keys, security credentials, and equipment provisioning and retrieval.
• Partner with the HR Manager on workplace improvements and basic office safety, communicate building notices and evacuation procedures, and identify opportunities to improve workplace efficiency, organization, and employee experience.
• Greet visitors and direct occasional incoming calls and inquiries to the appropriate person.
• Support Accounting by handling and scanning incoming checks and payment documentation, and cover Accounting Help Desk requests when the Accounting & Operations Manager is out.
• Support the Partners with business-related administrative needs, such as expense documentation or company events.
• Own data management and data quality across Salesforce, SharePoint, and other key business systems, ensuring information is accurate, consistent, and maintained according to established processes and standards.
• Direct Admin Coordinators on ongoing data maintenance, cleanup, and quality control by setting priorities, assigning work, and reviewing completion and accuracy.
• Organize and maintain the Passport knowledge base and related internal guides, documentation, and procedures for office operations, systems, and common support requests.
• Answer and manage assigned Help Desk requests in coordination with the IT Systems Manager, ensuring timely review, assignment, follow-up, and resolution.

Benefits

• Employee medical, dental, and vision benefits.
• Retirement and profit-sharing plan (401k).
• 15 days of paid time off.
• 11 annual holidays and 4 religious floating holidays.
• Remote Fridays after six months of employment.
• Up to 20 additional one-off remote workdays per year, subject to manager approval and business needs.
• Training and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level