Office Manager

Dental365•Shavertown, PA
•$60,000 - $70,000•Onsite

About The Position

Dental365 is hiring an Office Manager for Back Mountain Dental in Shavertown, Pennsylvania. The role is responsible for creating a thriving practice environment while prioritizing high-quality, concierge patient care. The Office Manager oversees staff, supports employee development, maintains accurate patient and insurance information, and collaborates with regional and executive leadership. The role also manages practice finances and operations, including presenting treatment-plan financial breakdowns to patients, overseeing profit and loss, analyzing business data, ordering supplies, reporting maintenance needs, and implementing policy changes while maintaining regulatory compliance. The listed hiring schedule is Monday 9:00 a.m.–6:00 p.m., Tuesday through Thursday 8:00 a.m.–5:00 p.m., and Friday 8:00 a.m.–3:00 p.m. The position offers an annual salary range of $60,000–$70,000, with potential quarterly bonuses. The posting describes a modern practice environment and a supportive culture that emphasizes health over sales and does not use production quotas.

Requirements

  • At least two years of experience in dental office or practice management.
  • Strong planning skills.
  • Experience managing a team and overseeing employee success in their respective roles throughout a practice.
  • Experience with relevant practice management software.
  • Proficiency in English and strong communication and interpersonal skills.

Responsibilities

  • Oversee staff while upholding a high level of concierge patient care.
  • Maintain accurate patient health records, insurance details, and procedure coding.
  • Collaborate regularly with the Regional Manager, non-clinical staff, and Executive Leadership.
  • Administer employee reviews, develop talent, and build a pipeline of future leaders.
  • Present financial breakdowns to patients in accordance with providers’ treatment plans.
  • Manage profit and loss, analyze business and financial data, and work toward financial objectives and operational efficiency.
  • Provide ongoing insight into the practice and support through direct reports by implementing solutions and tracking their success.
  • Order supplies for the day-to-day needs of the office.
  • Promptly report maintenance needs for equipment and facilities.
  • Implement policy changes and maintain compliance with mandated regulations.

Benefits

  • Potential quarterly performance bonuses.
  • Flexible health and vision insurance plan options.
  • 401(k) retirement plan with employer matching.
  • Paid time off accruing up to three weeks, plus an annual self-care day.
  • Discounted in-house dental services for the employee and immediate family.
  • Additional perks and fringe benefits.
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