Office Manager

Zwicker & Associates, P.C.•Pittsburgh, PA

10d

About The Position

Zwicker & Associates, P.C., a national creditor rights law firm founded in 1991 and headquartered in Andover, Massachusetts, is seeking an Office Manager. The firm represents creditors in consumer and commercial recovery and litigation efforts and emphasizes ethics, compliance, and assertive representation of clients. The role calls for a dynamic, detail-oriented leader who can motivate people, manage processes, think critically, and solve problems. Zwicker offers learning and training opportunities and career advancement opportunities for high achievers. The base salary range is $65,000 per year. This is a full-time, full-benefit position.

Requirements

At least three years of experience in office management, administration, or a related role.
Strong interpersonal skills to lead and develop a department and team.
Strong organizational and time-management skills, including the ability to multitask across a wide variety of tasks.
Strong written and verbal communication skills.
High level of professionalism and a strong commitment to ethics and compliance standards.
Leadership ability to manage challenges and oversee employees.
Proficient computer skills, including Word, Excel, and Outlook.
Ability to communicate verbally and in writing in a common language with individuals or groups.
Ability to operate a computer, phone, or equivalent device.
Ability to complete a minimum 40-hour flexible workweek schedule.
Ability to read and comprehend position-specific documents and correspondence.
Ability to lift five pounds or greater, sit for 90% of the workday at times, bend at the waist, and be mobile when needed.
Ability to concentrate and use critical thinking.

Nice To Haves

Legal experience in a high-volume environment.
Bachelor’s degree in Business, Administration, or a related field.

Responsibilities

Train on, comply with, and enforce firm policies, procedures, and expectations.
Implement and manage workflow processes within the framework set by executive management to efficiently achieve goals and responsibilities.
Analyze and process reports to ensure workflow adheres to client and firm expectations.
Supervise, lead, and mentor support staff to ensure accuracy and high production levels.
Use collection software to update and document the status of accounts in the assigned inventory.
Draft basic pleadings and forms.
Communicate effectively and appropriately with team members, internal departments, outside vendors, opposing counsel, pro se parties, and judicial assistants.
Perform other duties as assigned.