Office Manager

Groundworks•Manassas, VA

8d•$68,128 - $85,160•Onsite

About The Position

The Office Manager is a key part of daily branch operations, leading administrative functions in compliance with local, state, and company standards while supporting business development and customer service. The role serves as a customer advocate, helps connect branch departments with customers, supports operational needs, and manages administrative staff. The position is full-time and onsite in Bristow, Virginia.

Requirements

2–4 years of work experience in management with direct customer service.

Nice To Haves

Technical degree preferred but not required.
Construction or home services experience is a plus.

Responsibilities

Lead branch administrative functions in compliance with local, state, and company standards.
Serve as a customer advocate and ensure branch departments are engaged and connected with customers.
Support job costing, scheduling, and permitting.
Work with Accounting and Human Resources on employee administration, including onboarding, pay, and timekeeping.
Manage office administrative staff.
Report, track, and routinely monitor progress and improvements related to branch needs and health for Operational Leaders.
Help maintain customer service through issue resolution.
Report to work on time each working day.
Perform other duties as assigned.

Benefits

Competitive base pay plus a position-specific bonus and/or commission program.
Branch Manager in Training Program.
Professional development and annual Summits.
Company cell phone, vehicle, and fuel card, subject to position eligibility.
Performance-based recognition, trips, and events.
Annual Tribe Appreciation Tour, holiday events, and volunteer events.
Upward mobility; the company promotes from within 80% of the time.
Employee Ownership Program.
Tuition Reimbursement Program.
Two weeks of PTO and six paid holidays.
US benefits include medical, dental, vision, long- and short-term disability, company-paid life insurance, 401(k) with company match, and paid maternity leave.
Canada benefits include medical, dental, long- and short-term disability, and company-paid life insurance.