Office Manager

AIT Worldwide Logistics, Inc. • Palatine Township, IL

5d • $68,140 - $102,220

About The Position

AIT is seeking a proactive Office Manager to coordinate office services and related activities while maintaining a pleasant work environment. The role provides comprehensive support and helps ensure organizational effectiveness, clear communication, and regulatory compliance. The ideal candidate is detail oriented, manages time effectively, adapts to changing priorities, and works well with others.

Requirements

• Three to five years of customer service experience.
• Strong organizational skills and attention to detail.
• Flexibility to adapt to shifting priorities.
• Ability to work independently and effectively with minimal supervision.
• Advanced knowledge of Microsoft Office, particularly creating PowerPoint presentations, basic Excel formulas, mail merges, and tracking changes and editing in Word.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Ability to handle matters sensitively and confidentially.
• Team-oriented approach and respectful collaboration.
• Strong work ethic, ownership, independence, accountability, and autonomy.
• Growth mindset and openness to change and improvement.
• Customer-service focus and ability to build relationships.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Participate as the safety committee chairperson.
• Train new leaders on the Concur expense and travel system.
• Create and process leaders’ monthly expenses after approval.
• Record notes and follow-up action items from key leadership meetings.
• Track inventory and order office, warehouse, and cleaning supplies.
• Coordinate U.S. mail.
• Update the LAX extension list.
• Organize community events.
• Order calendars and holiday gifts for the station and LAX sales team.
• Book hotel stays for AIT employees or guests visiting the LAX station.
• Assist HR with teammate photos and remind employees to sign up for new enrollments.
• Assist with audits, fire, customs, and TSA inspections, and regulatory compliance generally.
• Coordinate conference room space with LAX and regional employees, and coordinate conference calls for the sales team.
• Order business cards for LAX managers and sales staff.
• Coordinate employee luncheons and employee anniversaries.
• Set up vendors with corporate accounts payable and help ensure vendors are paid.
• Serve as property liaison with external vendors for maintenance and repairs.
• Work with the janitor, management, and employees to keep the facility clean and orderly.
• Assist with facility upgrades as needed to support continuous improvement.
• Lead initiatives for recycling electronics and shredding old AIT documents.
• Handle badge setup.
• Perform other duties as assigned.

Benefits

• Medical, prescription, health savings account, flexible spending accounts, dental, vision, life, AD&D, disability, supplemental health, and employee support benefits.
• Paid parental leave.
• Pet insurance.
• 401(k).
• Tuition reimbursement.
• Potential bonus based on business and/or individual performance metrics, depending on position.
• Ten to twenty vacation days depending on tenure, two personal days, one floating holiday, five sick days, five volunteer hours, and six company holidays annually, plus Veterans Day for veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed