Office Manager & Executive Assistant

Wiley Global Technology • St Louis, MN

3d • Hybrid

About The Position

The Office Manager and Executive Assistant supports the Assessments Leadership Team by managing calendars, travel, meetings, and expenses, while ensuring the Minneapolis office runs smoothly. The role oversees day-to-day office operations, including supplies, catering, facilities matters, and required compliance postings. It also supports visitors, new hires, and employee experience activities, and serves as a trusted point of contact for colleagues, partners, and customers. The position requires working in the Minneapolis office at least three days per week, with occasional flexibility for early or late hours.

Requirements

• Bachelor's degree or equivalent professional experience.
• At least five years of experience as an executive assistant, office manager, or in a similar administrative role.
• Experience supporting multiple senior leaders simultaneously.
• Experience managing office operations, vendors, and events.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Comfort using calendar, travel, and expense tools.
• Working knowledge of office compliance requirements, such as required postings.
• Strong written and verbal communication skills, with sound judgment and discretion when handling confidential information.
• A warm, service-minded approach when working with colleagues at every level.
• Ability to coordinate vendors and colleagues on tasks without direct authority.
• Ability to anticipate needs, solve problems with minimal guidance, and adapt quickly when plans change.
• Ability to work in the Minneapolis office at least three days per week.
• Flexibility to occasionally support early or late hours for key meetings and events.
• Ability to lift up to about 25 pounds when setting up meetings and events.

Nice To Haves

• Experience in a corporate or multi-site company environment.
• Experience supporting a leadership team in a learning and development, HR, or software business.
• Experience negotiating with and managing vendors such as caterers and suppliers.
• Experience with procurement and expense systems.
• A track record of improving processes for leaders or an office.

Responsibilities

• Manage calendars, scheduling, and meeting preparation for members of the Assessments Leadership Team; anticipate conflicts and prioritize requests.
• Coordinate domestic and international travel and prepare expense reports for leadership team members.
• Plan and manage logistics for meetings and events, including catering, room setup, and materials for in-person and hybrid attendees.
• Manage daily Minneapolis office operations, including ordering and stocking supplies, snacks, and equipment and maintaining shared spaces.
• Coordinate facilities issues such as maintenance, building access, and equipment, and raise larger matters with the operations team and Wiley Facilities.
• Ensure required compliance posters and safety notices are current and properly posted.
• Serve as a point of contact for the leadership team with colleagues, partners, and customers; coordinate with executive assistants across Wiley and handle confidential information discreetly.
• Welcome visitors and new hires on site and support office employee-experience and culture activities.

Benefits

• Meeting-free Friday afternoons, allowing more time for focused work and professional development.
• Employee programs that provide opportunities to foster community, learn, and grow.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level