Office Coordinator

Spectrum Health SystemsAugusta, GA
Onsite

About The Position

The Office Coordinator is responsible for greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed. This role also involves answering the telephone professionally and friendly, transferring calls, and taking messages. Additionally, the Office Coordinator will maintain client records, schedule appointments, and enter client information into the AVATAR system. Collecting co-payments and fees for services rendered, and accurately documenting all transactions are also key responsibilities.

Requirements

  • High school diploma or GED required.
  • Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.

Nice To Haves

  • Prior experience as receptionist in a healthcare setting preferred.

Responsibilities

  • Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
  • Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
  • Maintaining client records, scheduling client appointments, and entering client fiscal/insurance/demographic information into the AVATAR system.
  • Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Benefits

  • Health, dental, vision insurance/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%
  • Discounts on wide array of services/entertainment nationwide
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