Office Coordinator

Quest Inc.•Apopka, FL

2d•Hybrid

About The Position

The Group Home Office Coordinator plays a critical role in supporting the daily operations of multiple residential group homes by serving as the administrative partner to the leadership team. This dynamic, hands-on position involves traveling between five group homes and one training center within the Apopka/Orlando area to manage essential functions such as billing, documentation, compliance tracking, and communication with families and stakeholders. This role offers the opportunity to make a meaningful impact while gaining valuable exposure to operations and leadership within a growing organization dedicated to supporting individuals with developmental disabilities.

Requirements

Minimum of 1 year of experience in an office environment required
High school diploma
Strong time management and organizational skills
Valid Florida driver’s license with a clean driving record maintained at all times
Proficiency with basic office equipment, including computers, copiers, fax machines, tablets, and calculators

Nice To Haves

3 years experience in an office environment
Notary Public certification preferred

Responsibilities

Travel between multiple group home locations and a training center within the Apopka/Orlando area to support daily administrative operations and ensure consistent coordination across sites
Manage client financial processes, including billing, invoice coding, credit card reconciliations, and maintaining accurate client ledgers
Prepare, track, and maintain required documentation, including monthly paperwork, client notes, compliance records, and risk management data
Support data entry and system updates across internal and state platforms (e.g., iConnect, ICM)
Assist leadership with correspondence, meeting coordination, and preparation of client-related materials and packets
Coordinate communication with clients, team members, families, and stakeholders in a clear and professional manner
Maintain organized records, storage systems, and office environments across all locations
Support operational needs such as supply ordering, inventory tracking, vehicle documentation, and special event coordination
Monitor and track safety and compliance data to ensure timely and accurate reporting
Collaborate closely with team members across group homes to support shared goals and ensure continuity of care
Follow all organizational policies, procedures, and regulatory requirements, including reporting obligations and emergency protocols
Participate in required trainings and meetings while contributing to a positive, respectful, and inclusive team environment
Perform other duties as assigned to support the overall success of the program

Benefits

Medical insurance includes an HRA, premium discounts, wellness credits, free virtual visits, free Minute Clinic visits, free imaging, and surgery
Dental and vision plans
Company-paid life and disability insurance coverage
Long-term disability at no cost
Short-term disability
401(k) with a company match
Voluntary accident and hospitalization coverage
Flexible spending accounts (FSA)
Confidential Employee Assistance Program (EAP)
Tuition assistance and tuition reimbursement