Office Coordinator

Relias US•Morrisville, NC
•Onsite

About The Position

The Office Coordinator supports a safe, organized, and engaging workplace by coordinating day-to-day office and facilities operations, vendor services, space and access needs, purchasing, employee events, and workplace communications. The role independently manages routine office needs within established processes and budgets, responds to employee requests, and partners with HR Operations, Information Security, IT, property management, and external vendors to maintain a consistent onsite employee and visitor experience. The position is based onsite Monday through Friday, 8 a.m. to 5 p.m., with a one-hour lunch break. It requires coordination of office services, facilities, purchasing, workplace events, security and safety support, sustainability reporting, and cross-functional workplace projects.

Requirements

  • Knowledge of day-to-day office administration and facilities-coordination practices, including work orders, vendor coordination, space management, and workplace services.
  • Skill in coordinating vendors, purchasing, event logistics, and multiple concurrent requests within established budgets, deadlines, and procedures.
  • Proficiency with Microsoft Outlook, Excel, and Word, and ability to learn and use desk-booking, ticketing, purchasing, and other workplace systems.
  • Ability to maintain accurate records, analyze basic operational or budget information, and communicate trends, risks, or follow-up needs.
  • Ability to communicate clearly with employees, visitors, vendors, property management, and cross-functional partners in person and in writing.
  • Ability to prioritize competing workplace needs, resolve routine issues independently, and identify when escalation is appropriate.
  • At least 2 years of relevant experience in office administration, workplace services, facilities coordination, administrative support, customer service, or a related environment.
  • At least 1 year of experience supporting office, workplace, or facilities operations.
  • Bachelor’s degree.

Nice To Haves

  • 2 or more years of office, workplace, or facilities coordination experience.
  • Bachelor’s degree in business administration, facilities management, human resources, or a related field.

Responsibilities

  • Coordinate daily office and facilities needs, including building upkeep, furniture, equipment, maintenance, cleaning, food and beverage, shredding, composting, and office plants; engage approved vendors and escalate significant issues as appropriate.
  • Serve as the primary coordinator for office service requests and work orders, tracking requests through resolution.
  • Administer the desk-booking platform and related space-management and office-coordination approvals; maintain accurate workplace information and support effective use of office space.
  • Provide operational coverage for reception and office-support activities when needed to maintain onsite services.
  • Coordinate approved office vendors and property-management contacts, monitor service delivery, and follow up on open needs.
  • Complete purchasing for assigned headquarters needs within established budgets and processes, including supplies, small equipment, maintenance services, catering, and other approved workplace expenses.
  • Maintain purchasing and vendor records and summarize spending or budget trends.
  • Plan and coordinate company-wide employee engagement events and catering, including logistics, vendors, timelines, communications, and approved spending.
  • Coordinate workplace communications about office operations, events, access, space, and service changes.
  • Partner with HR Operations and other stakeholders on onsite employee-experience needs and improvements.
  • Partner with Information Security, HR, HR Operations, IT, property management, and others on building access control, visitor-management processes, and related workplace security needs.
  • Support emergency-response planning, preparedness activities, and communications with the Director, HR Operations and appropriate stakeholders.
  • Complete sustainability and building-related reporting accurately and on schedule, maintaining supporting information as required.
  • Identify recurring workplace issues and recommend practical improvements to office processes, documentation, vendor coordination, and employee service.
  • Coordinate cross-functional workplace projects and process updates within assigned scope, keep stakeholders informed, and escalate risks or decisions outside established authority.
  • Support evolving business needs, cross-functional projects, and other activities aligned with organizational priorities.

Benefits

  • Health and wellness benefits package, including health insurance premium contributions for the employee portion of the monthly healthcare premium.
  • 401(k) match.
  • Flexible paid time off program.
  • Inclusive parental leave policy.
  • Flexible work environment with onsite and work-from-home options, although this role is required onsite Monday through Friday.
  • Employee Resource Groups open to all employees.
  • Comprehensive onboarding program.
  • Growth and career advancement opportunities and internal mobility.
  • Leadership and professional development programs, including Nanodegree options in technology and data science.
  • Professional development through conference attendance and participation in organizations such as NC Tech.
  • Onsite coffee shop providing free coffee and pastries.
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