Office Coordinator

Food Bank of Central New York•Syracuse, NY

20d•$21 - $23•Onsite

About The Position

The Office Coordinator at Food Bank of Central New York supports smooth, efficient day-to-day office operations. The role provides administrative support, coordinates internal activities and communications, and assists staff, visitors, and leadership. The position is suited to an organized, proactive, detail-oriented person who can manage multiple priorities in a fast-paced environment and provide excellent customer service. The role contributes to the organization’s mission to fight hunger and food insecurity by supporting staff and communicating effectively with a diverse community. The position is full-time, hourly, and non-exempt, scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m., including a 30-minute unpaid meal break. It reports to the Chief of Staff. The salary range is $21.24–$22.59 per hour. The role is based in an office environment and includes a pre-employment criminal background check.

Requirements

High school diploma or equivalent.
At least two years of experience in an administrative support role.
Proficiency in Microsoft Office 365.
Excellent time management and prioritization skills.
Strong organizational skills and ability to multitask.
Excellent written and verbal communication skills; fluency in English is required.
Professionalism and customer service skills.
Attention to detail and problem-solving skills.
Collaboration and teamwork skills.
Reliability and follow-through.

Nice To Haves

Associate’s degree in business administration or a related field.
Nonprofit experience.
Bi- or multi-lingual ability.

Responsibilities

Serve as the organization’s first point of contact by professionally and courteously managing phone calls, email correspondence, and in-person visits.
Provide referrals to neighbors who contact the Food Bank.
Manage front desk operations, including phone calls, mail distribution, and scheduling.
Assist the transportation team with daily delivery calls to partner agencies.
Perform clerical duties such as photocopying, faxing, mailing, and filing.
Oversee incoming and outgoing mail processing, including internal organization and external mailing of monthly financial statements and delivery calendars.
Prepare correspondence, reports, presentations, and other documents as needed.
Maintain organized and accessible electronic and hard-copy filing systems.
Handle sensitive information confidentially.
Support coordination of events and meetings, including logistics, attendees, and materials.
Manage shared calendars and conference room bookings.
Order and manage office supplies, equipment, and inventory.
Liaise with external vendors and service providers to support timely, efficient service.
Ensure compliance with office procedures, policies, and safety standards.
Maintain a clean, organized, and professional office environment.
Perform other duties assigned to support the Food Bank’s mission.