Office Coordinator

LIGHTSHARE BEHAVIORAL WELLNESS & RECOVERY • Sarasota, FL

37d • Onsite

About The Position

The Office Coordinator is a critical administrative and operational role responsible for supporting the day-to-day functionality of Lightshare Behavioral Wellness & Recovery. This position ensures the smooth coordination of office operations across clinical, community-based, and residential programs, including Hospital Bridge, Peers with EMTs, Residential Programs (Mothers & Infants, Choices, Crossroads, Pathways, Seasons, CORT), and Treatment Courts.

The Office Coordinator serves as the central point of coordination for administrative processes, staff support, documentation flow, and communication systems. This role works closely with leadership, program staff, HR, and finance to ensure efficiency, compliance, and alignment with organizational expectations.

This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced behavioral health environment. The Office Coordinator plays a key role in supporting staff productivity, maintaining compliance, and ensuring a professional and organized environment for clients and team members.

Requirements

• High school diploma or equivalent
• General office experience including copying, filing, light typing
• Strong people skills to provide excellent internal and external customer service
• Strong organizational skills
• Attention to detail
• Ability to manage multiple priorities in a fast-paced behavioral health environment

Responsibilities

• Welcomes clients and visitors by greeting clients and visitors in person or on the telephone; answering or referring inquiries.
• Optimizes client satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps client appointments on schedule by notifying service provider of client’s arrival; reminding service provider of delays.
• Ensures availability of treatment information by filing and retrieving client records.
• Maintains client accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting client charges; controlling credit extended to clients; filing, collecting and expediting third-party claims.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders, verifying receipt of supplies.
• Completes operational requirements by scheduling and assigning administrative projects; expediting work results; accurately completes required paperwork procedures.
• Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.
• Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.
• Other duties as assigned

Benefits

• Lucrative vacation time – 168 hours
• Mental Wellness Days – 3 days
• Medical insurance, prescription tools, dental, vision, mental health, wellness programs, EAP, life and ADD
• Ability to participate in a 401K
• Supplemental – accident, hospital indemnity and critical illness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED