Office Coordinator - Pleasanton, CA

NEOGREEN Solutions•Hayward, CA

8d•Onsite

About The Position

Neogen Care is seeking an Office Coordinator to join its Northern California team at the Pleasanton office. The role supports the agency’s home healthcare services by overseeing office functions related to scheduling, compliance, and administration, and by providing support to clinicians, staff, clients, and patients. The position is managed by a Supervisor and is scheduled Monday to Friday during regular business hours.

Requirements

Strong written and verbal communication skills.
Excellent organizational and time management skills.
Strong customer service and interpersonal skills.
Friendly, service-oriented personality.
Keen attention to detail.
Problem-solving and basic troubleshooting skills.
Proficiency with common word processing and spreadsheet software.
Comfort working in a fast-paced environment.
Active driver’s license.
High school diploma or GED.

Responsibilities

Oversee office functions related to scheduling, compliance, and general administrative tasks.
Answer office phone calls and correspondence; provide internal support to clinicians and staff and external customer service to clients.
Develop and maintain schedules for company clinicians, therapists, aides, and other employees.
Complete data entry and manage information in company systems and programs.
Maintain schedules for requested services and provide them to clients and patients.
Provide direct support to staff and communicate with supervisors and department heads to ensure safe and effective coverage of patient and client needs.
Monitor and order inventory for the office and clinicians’ supplies.
Manage incoming and outgoing correspondence, including email, faxes, mail, and packages.
File and organize records, invoices, and other important documentation.
Submit work orders and schedule repairs for the office space and equipment.
Arrange repairs and maintenance for office equipment, and connect with and escort vendors.
Perform office and clerical tasks as directed.