Office Coordinator

The Salvation Army Eastern Territory•Syracuse, NY

15d•Onsite

About The Position

The Salvation Army, Syracuse Area Services is seeking a full-time Office Coordinator for its Emergency & Practical Assistance Services Program (E/PAS). This front-line position assists individuals and families by assessing needs related to housing, food, and other basic necessities. The Office Coordinator provides essential supplies, connects clients with community resources, and offers referrals and advocacy to help them access support. The role also provides reception, program coordination, and supervision of volunteers and program staff.

Requirements

High school diploma or GED.
One to two years of related experience.
Strong organizational skills and ability to multitask.
Knowledge of community resources.
Basic word-processing and data-entry skills.
Valid driver's license that meets The Salvation Army's insurance requirements.
Access to a vehicle.
Flexibility in schedule to meet program needs.

Responsibilities

Provide direct assistance with food, formula, diapers, and other supplies, and follow guidelines for their storage and distribution.
Ensure pantry shelves and refrigerators/freezers are stocked at the end of each day, and pick up food and baked goods as needed.
Maintain the cleanliness of the Food Pantry and EPAS waiting area, and ensure the walkway is salted during winter months.
Complete and record client service information and financial paperwork accurately and promptly, keeping paperwork organized.
Screen clients, make referrals, schedule appointments, and refer clients to community resources that can meet their needs.
Provide reception services for all EPAS programs.
Train, schedule, and supervise clerical and food pantry volunteers, ensuring proper conduct and completion of assignments.
Submit bi-weekly or monthly timesheets to SCSD, CNY Works, Jobs Plus, and the TSA volunteer coordinator.
Conduct bi-weekly supervision with CNY Works and OJT staff.
Demonstrate cultural competence, incorporate it into daily responsibilities, and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

Benefits

13 paid holidays, or 14 in an election year.
Vacation time and three personal days.
Sick time accrued at one day per month.
Attendance bonus.
Remitted tuition program with Syracuse University.
Medical, dental (including orthodontia rider), and vision insurance.
Flexible Spending Account.
Pension plan and tax-deferred annuity savings account.
Eligibility for federal student loan forgiveness through The Salvation Army as a qualified organization.
Long-term and short-term disability programs.
Life and supplemental insurance.
On-site day care and Pre-K program with employee discount.
Free parking in a covered parking lot.