Office Coordinator

Senior Helpers of Silver Spring • Silver Spring, MD

1d

About The Position

Senior Helpers of Silver Spring is seeking a dependable, organized Office Coordinator to support the daily administrative operations of its growing home care office. The role helps keep the office running smoothly by managing inquiries, maintaining records, supporting client intake, coordinating caregiver onboarding paperwork, and assisting with payroll preparation. The ideal candidate is detail-oriented, can manage multiple priorities, and communicates warmly and professionally with clients, families, caregivers, and team members.

This position is suited to a proactive team player who enjoys creating order, helping others, and supporting a growing office. The Office Coordinator takes initiative, notices details needing attention, and follows tasks through to completion. The position offers competitive pay of $18–$22 per hour based on experience and qualifications, medical, dental, and life insurance benefits, and a 401(k).

Requirements

• Experience in office administration, customer service, healthcare administration, or a related field is preferred.
• Strong organizational skills, attention to detail, and reliable follow-through.
• Clear, friendly, and professional communication skills by phone and in writing.
• Ability to manage multiple tasks, prioritize work, and work independently in a small-office environment.
• Comfort using Microsoft 365 and electronic recordkeeping or scheduling systems.
• Ability to handle confidential information with discretion and professionalism.

Nice To Haves

• WellSky experience.
• Bilingual in Spanish and English.

Responsibilities

• Answer calls, emails, and office inquiries professionally and warmly.
• Record leads accurately and follow up promptly to help convert prospects into clients.
• Schedule client assessments and share details with the team.
• Track paperwork, service agreements, payments, and deposits to ensure completion before services begin.
• Maintain accurate, confidential client, caregiver, and personnel files.
• Coordinate caregiver onboarding and orientation, and track credentials and expiration dates.
• Review timecards, mileage, and reimbursements before payroll deadlines, and flag discrepancies.
• Manage office calendars, supplies, vendors, and trackers.
• Update the Care Coordinator and management on start dates, paperwork status, and other administrative matters.
• Support management with reports, documentation, and special projects as needed.

Benefits

• Comprehensive medical, dental, and life insurance benefits.
• 401(k).
• Opportunities to grow with a supportive and mission-driven team.
• Training and support for caregivers.
• Work-life balance support.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed