Office Coordinator

SCI Shared Resources•Sarasota, FL

About The Position

National Cremation and Burial Society is seeking an Office Coordinator to support multiple teams with administrative tasks and help ensure that office operations run smoothly each day. The role includes supporting sales and customer service, handling visitors and phone calls, maintaining financial and compliance records, using office equipment, and entering information into business systems. The company highlights work/life balance and describes itself as the nation's largest provider of affordable cremation services.

Requirements

  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Time-management and organizational skills.
  • Ability to work independently or as part of a team.
  • Clear and concise written and spoken communication.
  • Ability to set priorities and meet deadlines.
  • Experience or capability with general clerical tasks, accounts payable, and data entry.
  • Ability to maintain composure in a fast-paced office setting.
  • High school diploma or equivalent.
  • Three to five years of administrative or related experience.

Nice To Haves

  • Notary license preferred, but not required.

Responsibilities

  • Process and validate contractual agreements to support the sales team and ensure accuracy.
  • Handle customer inquiries, questions, and updates.
  • Greet and assist visitors arriving at the office.
  • Answer and direct phone calls, and accurately take and deliver messages.
  • Produce and maintain same-day checks and trust claims, and reconcile bank records.
  • Operate office equipment, including photocopiers, printers, and fax machines.
  • Enter statistical information into a CRM system and other databases.
  • Use SOX compliance software to reconcile daily, weekly, and monthly reports.

Benefits

  • Competitive health and wellness plans, including medical, dental, vision, short-term disability, long-term disability, and wellness credits.
  • 401(k) with company match.
  • Paid time off, including vacation, sick, holiday, and personal time.
  • Job-related training, tuition reimbursement, and career path development.
  • Company discounts.
  • Work/life balance.
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