Office Coordinator

Paul Davis Restoration•Miami, FL

10d

About The Position

Paul Davis Restoration of Miami Central-South is seeking an organized, dependable Office Coordinator to support its restoration team. The role coordinates communication among customers, insurance representatives, and internal staff to keep projects moving efficiently from assignment through completion. The position pays $20.00–$22.00 per hour, with competitive salary, free uniforms, and paid time off. Overtime opportunities are available. Paul Davis has been an industry leader in property damage mitigation, reconstruction, and remodeling since 1966. Its franchise network includes more than 370 offices serving residential, institutional, and commercial customers across the United States and Canada. The company serves customers affected by water, fire, smoke, storms, and other disasters, with a stated vision to provide extraordinary care while serving people in their time of need.

Requirements

Must speak English.
Strong organizational, communication, and customer service skills.
Ability to manage multiple assignments and meet deadlines.
Comfortable using computers and learning new software.

Nice To Haves

Bilingual Spanish preferred.
Experience in restoration, insurance claims, or administrative coordination is preferred; training is available for the right candidate.

Responsibilities

Receive new assignments, verify job information, and contact customers.
Coordinate inspections and services with customers and field teams.
Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
Communicate with customers, adjusters, and team members about scheduling and project updates.
Coordinate submission of photos, reports, signed authorizations, and other required documents.
Maintain job trackers and assist with cancellations and project closeout.