OFFICE COORDINATOR - Outpatient

UHS•Austin, TX

2d•Onsite

About The Position

Austin Oaks Hospital is seeking a qualified and energetic Office Coordinator for their Branches Outpatient program. This role is crucial for managing insurance verifications for new patients, coordinating admissions into the hospital patient accounting system, and acting as a liaison between the business office and the Out-Patient department regarding financial matters. The position involves researching and resolving discrepancies in patient accounts, handling patient admissions and discharges, greeting patients, completing necessary paperwork, managing all incoming calls, and performing general office duties such as building charts, preparing packets, filing, and ordering supplies.

Requirements

High school diploma or GED.
Two to five years work experience in a front office setting in a healthcare-related field.
Insurance verification experience.

Nice To Haves

Some college preferred.
Business office work experience in a psychiatric hospital is highly desirable.

Responsibilities

Timely processing of insurance verifications on new patients.
Coordinate and process admission verifications into the hospital patient accounting system.
Coordinate between business office and the Out-Patient department on all financial issues regarding admissions.
Research and resolve discrepancies in patient account set-up, charges, and admission and discharge issues.
Greet patients and complete consents/paperwork in the admitting and discharging process.
Answer all incoming calls and return missed calls daily.
General office duties: build charts, make packets, filing and ordering supplies for the department.