Clayton Homes Office Coordinator - Baxley, GA

Clayton•Baxley, GA
•$18 - $22

About The Position

The Office Coordinator supports the Clayton Home Center’s administrative, communication, and office management processes. The role maintains customer files and records in accordance with retention policies, assists team members with sales, marketing, human resources, and other business processes, and may help prepare sales packages, order parts, submit billback requests, and schedule contractor service. The coordinator also prepares correspondence and promotional materials, relays information across departments, and assists clients, visitors, and employees. Additional duties include answering general customer questions, routing calls and messages, supporting compliance and internal audit preparation, and assisting the Home Center Manager with invoices, contractor payments, and bank deposits. The role performs Office Coordinator tasks in Vantage, SES Pro, and My Home Service. It requires a professional, dependable, customer-focused team member who can manage competing priorities and adapt to changing needs.

Requirements

  • Proficient in Microsoft Word, Excel, and Outlook Express.
  • Able to multitask and adapt to changes with ease.
  • Strong written and verbal communication skills.
  • Strong customer service skills.
  • High school diploma or equivalent.
  • Professional demeanor and appearance.
  • Able to comply with all company policies and procedures.
  • Reliable and dependable.
  • Able to work effectively and efficiently in a team environment.
  • Cooperative and collaborative, willing and eager to work in a team environment and assist with miscellaneous duties as required.
  • Able to operate in a sedentary environment; independently operate a computer, phone, copier, and other office machinery; occasionally move furniture or décor and complete light cleaning.

Nice To Haves

  • Experience is a plus.

Responsibilities

  • Assemble, update, and maintain customer files for Home Center processes and compliance, following record retention policies.
  • Assist Home Center team members in working with Home Office liaisons on sales, marketing, human resources, and other business processes.
  • May prepare sales packages, complete parts orders and billback requests, and schedule service through contractors.
  • Prepare letters, promotional flyers, copies, business card requests, and other correspondence as requested by the Home Center Manager.
  • Serve as a communication point of contact between departments and individuals, relaying messages and supporting effective communication.
  • Interact with clients, visitors, and employees, providing assistance and a positive experience.
  • Answer general customer questions and route phone calls and messages accurately and promptly.
  • May assist with office compliance and internal audit preparation.
  • Assist the Home Center Manager with collecting invoices, scheduling contractor payments, and making bank deposits.
  • Operate and perform Office Coordinator tasks in Vantage, SES Pro, and My Home Service.

Benefits

  • Flexible health, dental, and vision benefits package for full-time team members.
  • Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time for volunteering through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
  • Home Centers are closed on Sundays.
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