Clayton Homes Construction Project Coordinator - El Dorado, AR

Clayton•El Dorado, AR
•$18 - $22•Onsite

About The Position

Clayton is a single-family home builder focused on attainable housing, sustainable practices, and a high-quality experience for customers and team members. The Construction Project Coordinator is a member of the retail team and reports to the Home Center General Manager. The role supports timely construction completion and customer service by coordinating field construction activities, permitting, walkthroughs, and service work. This is a fully in-office position at the designated office location. The role also involves field coordination and customer follow-up, which may include home visits. The hourly wage ranges from $18.00 to $22.00, depending on experience.

Requirements

  • Strong verbal communication skills.
  • Knowledge of construction.
  • Strong customer relations skills.
  • Ability to contribute to and excel in a team environment.
  • Reliable and dependable.
  • Strong organizational and time management skills.
  • Intermediate computer skills.
  • Ability to learn and operate company software.
  • Excellent phone skills.
  • Ability to learn a general understanding of the retail environment.
  • Professional demeanor and appearance.
  • Ability to lift and move furniture, promotional items, and similar items.
  • Ability to pass a criminal background check and post-offer drug screen.
  • Ability to work onsite at the designated office location.

Nice To Haves

  • Two-year degree preferred.

Responsibilities

  • Complete factory bill-backs and related paperwork.
  • Process contractor bills.
  • Maintain customer files.
  • Assist in obtaining permits.
  • Follow up with contractors and customers on service calls and collect required paperwork.
  • Manage the Home Center’s Net Promoter Score (NPS) and customer service.
  • Schedule home setup, delivery, and other service-related items with contractors and customers.
  • Follow up with customers through various contact methods, including home visits.
  • Merchandise the retail location and homes, including moving furniture and décor and cleaning homes.
  • Assist with audit preparation.
  • Partner with the manager on exceptions and questions.
  • Protect company assets.
  • Participate in sales meetings and other company events.
  • Participate as needed in marketing promotions and events.
  • Contribute to a positive team environment and assist with miscellaneous duties as required.
  • Perform other duties as assigned or delegated by the manager.

Benefits

  • Flexible health, dental, and vision benefits package for full-time team members.
  • 401(k) program with investment options and company matching for full- and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time for volunteering through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
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