Clayton Homes Construction Project Coordinator - El Dorado, AR

Clayton Homes • El Dorado, AR

1d • Onsite

About The Position

Clayton is a single-family home builder focused on attainable housing, sustainable practices, and creating a world-class experience for customers and team members. The Construction Project Coordinator supports the retail team in completing construction on time and providing excellent customer service. Reporting to the Home Center General Manager, this position is primarily responsible for field work throughout the stages of construction, including construction management, permitting, walk-throughs, and service coordination. This is a fully in-office position requiring work at the designated office location.

Requirements

• Strong verbal communication skills.
• Knowledge of construction.
• Strong customer relations skills.
• Ability to contribute to and excel in a team environment.
• Reliable and dependable attributes.
• Strong organizational and time management skills.
• Intermediate computer skills.
• Ability to learn and operate company software.
• Excellent phone skills.
• Ability to learn a general understanding of the retail environment.
• Professional demeanor and appearance.
• Ability to lift and move furniture and promotional items.
• Ability to pass a criminal background check and post-offer drug screen.
• Ability to work onsite at the designated office location.

Nice To Haves

• Two-year degree preferred.

Responsibilities

• Complete factory bill-backs and related paperwork.
• Process contractor bills.
• Maintain customer files.
• Assist in obtaining permits.
• Follow up with contractors and customers regarding service calls and collect necessary paperwork.
• Manage the Home Center's Net Promoter Score (NPS) and customer service.
• Coordinate schedules for setup, delivery, and other service-related items with contractors and customers.
• Follow up with customers through various contact methods, including home visits.
• Merchandise the retail location and homes, including moving furniture and décor and cleaning homes.
• Assist with audit preparation.
• Partner with the manager on exceptions and questions.
• Protect company assets.
• Participate in sales meetings and other company events.
• Participate as needed in marketing promotions and events.
• Contribute to a positive team environment and assist with miscellaneous duties as required.
• Perform other duties as assigned or delegated by the manager.

Benefits

• Flexible health, dental, and vision benefits package for full-time team members.
• Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
• Paid parental leave.
• Employee Assistance Programs.
• Paid time off.
• Paid holidays.
• Paid time for volunteering through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed