Scotbilt Homes Office Coordinator - Waycross, GA

Clayton•Waycross, GA
•$18 - $21•Onsite

About The Position

Clayton is seeking an Office Coordinator for its Home Center in Waycross, Georgia. The role provides administrative support, helps maintain customer records and compliance, supports Home Center business processes, and serves as a communication point between departments and people in the organization. The coordinator also interacts with customers, visitors, and employees to provide assistance and a positive experience. The position includes organizing office activities, routing calls and messages, assisting with invoices and contractor payments, making bank deposits, and supporting audit preparation. It may also involve preparing sales packages, processing parts orders and billback requests, and scheduling contractor service. The coordinator uses Vantage, SES Pro, and My Home Service for tasks associated with the role. This is a full-time hourly position with a stated pay range of $18.00–$21.00, depending on experience. Home Centers are closed on Sundays.

Requirements

  • Proficiency in Microsoft Word, Excel, and Outlook Express.
  • Ability to multitask and adapt to changes with ease.
  • Strong written and verbal communication skills.
  • Strong customer service skills.
  • High school diploma or equivalent.
  • Professional demeanor and appearance.
  • Ability to comply with company policies and procedures.
  • Reliability and dependability.
  • Ability to work effectively and efficiently in a team environment.
  • Cooperative and collaborative approach, with willingness to assist with miscellaneous duties as required.
  • Must be able to operate in a sedentary environment and independently operate a computer, phone, copier, and other office machinery.
  • Experience is a plus.

Nice To Haves

  • Experience in a related role.

Responsibilities

  • Assemble, update, and maintain customer files for Home Center processes and compliance, following record-retention policies.
  • Assist Home Center team members with Home Office liaisons on sales, marketing, human resources, and other business processes.
  • May prepare sales packages, complete parts orders and billback requests for covered items, and schedule service through contractors.
  • Prepare letters, promotional flyers, copies, business card requests, and other correspondence as requested by the Home Center Manager.
  • Serve as a point of contact between departments or individuals, relay messages, and support effective communication.
  • Assist clients, visitors, and employees and help ensure a positive experience.
  • Answer customers’ general questions and route phone calls and messages accurately and promptly.
  • May assist with office compliance and internal audit preparation.
  • Assist the Home Center Manager with collecting invoices, scheduling contractor payments, and making bank deposits.
  • Perform Office Coordinator tasks in Vantage, SES Pro, and My Home Service.
  • Occasionally move furniture décor and complete light cleaning.

Benefits

  • Health, dental, and vision benefits package options for full-time team members.
  • Competitive 401(k) programs with investment options and company matching after one year for full-time and part-time team members.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time for team members to volunteer through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
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