Office Coordinator

NASCAR•Braselton, GA

48d•Onsite

About The Position

The Office Coordinator supports efficient office operations and provides administrative assistance to department leaders and employees in the Road Atlanta office as needed. In addition, serves as receptionist by greeting, welcoming, and directing visitors appropriately; operates a multi-line telephone system, directing callers to appropriate personnel and answering general questions regarding the company. The Office Coordinator serves as ticketing support and performs ticket sales, as well. This position reports to the Manager, Ticketing and Merchandise Sales.

Requirements

High school diploma or general education degree (GED) and three years of related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and effectively present information in one-on-one and small group situations to other employees.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Proficient on company provided hardware and software, including Microsoft Word, Excel and Outlook
Exceptional interpersonal and telephone skills, especially when handling a high volume of inbound calls
Able to interact well with different personalities at every level of the company, from entry level to senior executives
Well organized, resourceful and able to handle multiple tasks at one time in a fast-paced environment
Able to work with minimal supervision
Excellent telephone and e-mail etiquette skills
Ability to occasionally be on-call during off hours
Able to occasionally work overtime hours
Regularly required to sit and talk or hear.
Frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Occasionally required to stand and walk.
Must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.

Responsibilities

Perform daily office opening procedures, including activating lights and basic office systems to ensure operational readiness.
Serve as the primary reception contact by answering incoming calls, greeting visitors, routing inquiries, taking messages, and resolving routine questions when possible.
Maintain a professional and welcoming appearance in reception, lobby, conference room, café, and other common office areas.
Receive, sort, and distribute incoming mail, packages, and publications, including processing UPS and FedEx shipments.
Maintain inventory and stock levels for office, café, break room, staging, and supply areas; replenish supplies as needed.
Coordinate staff meals and catering arrangements for meetings and larger company events throughout the year.
Assist with employee onboarding logistics, including building access requests, parking coordination, badge pickup, and first-day preparation.
Provide administrative and clerical support to departments as needed, including scheduling meetings, preparing correspondence, copying, filing, and serving as backup support during employee absences.
Supports ticketing operations by processing payments for event tickets, camping, and parking accommodations as needed.
Provides operational support for ticket sales and customer transactions, including use of Ticketmaster and related ticketing systems.
Assists management with ticketing functions during peak periods or in the absence of the manager to ensure seamless customer service and event support.
Maintains working knowledge of ticketing platforms and payment procedures to effectively support sales and guest service operations.
Responds to customer inquiries related to ticket purchases, parking, camping, and event access in a professional and timely manner.
Perform other duties as requested