Office Coordinator

The Salvation Army•Syracuse, NY

13d

About The Position

The Salvation Army, Syracuse Area Services is seeking an Office Coordinator for its Emergency & Practical Assistance Services Program (E/PAS). This front-line position directly assists individuals and families in the community by assessing needs related to housing, food, and other basic necessities. The coordinator provides essential supplies, connects clients with community resources, and offers referrals and advocacy to help them access support. The role is full-time, pays $23.50 per hour, and is scheduled for 35 hours per week. Benefits are included. The position also provides reception and program support, maintains food pantry and client-service records, and trains and supervises clerical and food pantry volunteers. Schedule flexibility is required to meet program needs.

Requirements

High school diploma or GED.
One to two years of related experience.
Strong organizational skills and ability to multitask.
Knowledge of community resources.
Basic word-processing and data-entry skills.
Valid driver’s license that meets The Salvation Army’s insurance requirements.
Access to a vehicle.
Schedule flexibility to meet program needs.

Responsibilities

Provide direct assistance with food, formula, diapers, and other supplies.
Follow guidelines for storage and distribution of pantry items.
Ensure shelves and the refrigerator/freezer are stocked at the end of each day.
Pick up food and baked goods as needed.
Maintain cleanliness of the Food Pantry and EPAS waiting area.
Ensure the walkway remains salted during winter months.
Accurately complete and record client service information and financial paperwork in a timely manner, and keep paperwork organized.
Screen clients, make referrals, schedule appointments, and connect clients with community resources that can meet their needs.
Provide reception services for all EPAS programs.
Train, schedule, and supervise clerical and food pantry volunteers to ensure appropriate conduct and completion of assigned work.
Submit bi-weekly or monthly timesheets to SCSD, CNY Works, Jobs Plus, and the TSA volunteer coordinator.
Conduct bi-weekly supervision with CNY Works and OJT staff.
Demonstrate cultural competence in daily responsibilities and participate in meeting the objectives of The Salvation Army, Syracuse Area Services Strategic Plan.

Benefits

13 paid holidays, or 14 in an election year.
Vacation time and three personal days.
Sick time accrued at one sick day per month.
Attendance bonus.
Remitted tuition program with Syracuse University.
Medical, dental (including orthodontia rider), and vision insurance.
Flexible spending account.
Pension plan and tax-deferred annuity savings account.
Federal student loan forgiveness eligibility through The Salvation Army’s status as a qualified organization.
Long-term and short-term disability programs.
Life and supplemental insurance.
On-site day care and Pre-K program with employee discount.
Free parking in a covered parking lot.