Office Coordinator
PREMIUM MORTGAGE CORPORATION•City of Rochester, NY
•$20 - $22•Onsite
About The Position
The Office Coordinator provides friendly, welcoming, and efficient service to clients, visitors, affiliates, and Premium Mortgage staff. The role supports daily office operations, maintains a professional and organized office environment, and helps ensure smooth communication and document flow. The position is fully onsite in Rochester, New York.
Requirements
- High school diploma or GED.
- 1–3 years of administrative, office coordination, receptionist, customer service, or clerical experience.
- Experience managing multiple priorities in a fast-paced office environment.
- Experience scheduling meetings, maintaining calendars, and assisting with office event coordination as needed.
- Strong written and verbal communication skills and exceptional attention to detail.
- Strong organization, time management, and document management skills.
- Data entry and database maintenance skills.
- Team collaboration and cross-functional support skills.
- Adaptability and flexibility.
Responsibilities
- Answer phones promptly and professionally, routing calls as necessary.
- Serve as a primary point of contact for visitors, clients, and business partners, providing exceptional customer service and a positive office experience.
- Maintain the building’s conference room schedule.
- Coordinate mail distribution, shipping, records management, and administrative workflows.
- Copy documents provided by clients for Loan Officers or Processors, store information safely, and protect non-public information.
- Assist with preparing and distributing new borrower application packets, ensuring accuracy, completeness, and timely delivery to Loan Officers.
- Manage office supply procurement and inventory for Premium Mortgage offices and affiliated locations.
- Maintain a professional, organized, and welcoming office environment, including reception, lobby, and workspace presentation and functionality.
- Use mortgage-related systems to maintain accurate documentation, track activities, and support operational efficiency.
- Collaborate with cross-functional teams to support communication, document flow, and timely completion of business processes.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Paid time off
- Sick time
- Federal holidays
- Employee referral fee
- HSA employer contribution
- Employee mortgage loans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
