Office Coordinator

Jewish Community Center • Cherry Hill Township, NJ

10d • $17 - $20

About The Position

At J Splash Swim School, the Customer Experience team is known as the office coordinator. This crucial poolside role manages families’ first impressions and builds warm relationships with families and students throughout their time as part of the swim school community. The position supports swim-school operations, customer experience, swimmer safety, and communication with families.

Requirements

• Have an enthusiastic, warm, and assertive personality and enjoy talking with people and developing positive, friendly relationships.
• Understand the importance of structure and be willing to enforce essential safety procedures and policies in a fun and gentle manner.
• Be able to multitask while maintaining a sense of fun.
• Have a genuine desire to help decrease drowning among children and adults.

Nice To Haves

• High school education or equivalent.

Responsibilities

• Warmly welcome new families, help them get started, and get to know students and their parents.
• Set up the pool deck area before each shift.
• Register students for classes and manage their movement into and out of the water between classes.
• Manage and celebrate students’ move-up and graduation process, birthdays, and other milestones at the pool.
• Post photos and videos to social media in a fun and personal way.
• Assist parents with questions about schedules and their children’s progress.
• Promote referrals for new enrollments.
• Support the aquatics team by participating actively in swimmer safety and assisting swimmers who need help during lessons.

Benefits

• Flexible schedules, with shifts between 4 and 5 hours that can be scheduled around other jobs or studies.
• Highly competitive pay.
• A warm, fun culture with mission-driven managers who give back to the community and staff.
• Opportunity for growth in a business with expansion opportunities.
• Structured, paid training, including first aid certification as needed.
• PTO for part-time employees.
• Full membership at KATZ JCC.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed