Office Coordinator

SCI Shared Resources•Phoenix, AZ

About The Position

The Office Coordinator supports multiple teams with administrative tasks and helps ensure office operations run smoothly and successfully each day. The role provides customer service, supports the sales team, maintains records and reports, and handles general clerical work. Neptune Society describes its workplace as offering work/life balance and provides services related to affordable cremation and pre-arrangement.

Requirements

  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Time-management and organizational skills.
  • Ability to work independently or as part of a team.
  • Clear and concise written and spoken communication.
  • Ability to set and meet priorities and deadlines.
  • Ability to maintain composure in a fast-paced office setting.
  • High school diploma or equivalent.
  • 3–5 years of administrative or related experience.

Nice To Haves

  • Notary license preferred, but not required.

Responsibilities

  • Process and validate contractual agreements for the sales team to ensure accuracy.
  • Handle customer inquiries, questions, and updates.
  • Greet and assist visitors arriving at the office.
  • Answer and direct phone calls, and accurately take and deliver messages.
  • Produce and maintain same-day checks and trust claims, and reconcile bank records.
  • Operate office equipment, including photocopiers, printers, and fax machines.
  • Enter statistical information into a CRM system and other databases.
  • Use SOX compliance software to reconcile daily, weekly, and monthly reports.
  • Perform general clerical tasks, accounts payable, and data entry.

Benefits

  • Competitive health and wellness plans, including medical, dental, vision, short-term disability, long-term disability, and wellness credits.
  • 401(k) with company match.
  • Paid time off, including vacation, sick, holiday, and personal time.
  • Job-related training, tuition reimbursement, and career path development.
  • Company discounts.
  • Work/life balance.
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