Office Coordinator

PPC Partners•Wrightstown, WI

About The Position

The Office Coordinator provides administrative and customer service support to the branch office, helping coordinate daily operations and special projects. The role fosters collaboration across teams and contributes to process improvements in administrative and other functions to help managers and staff achieve efficient, high-quality results. The company’s guiding values are a servant’s heart, wisdom, integrity, courage, humility, and passion. The position supports office operations, communicates with customers, vendors, field personnel, and supervisors, and assists with employee onboarding and offboarding. It also supports the company’s safety goals by encouraging open communication about safety concerns, suggestions, improvements, and personal protective equipment needs, and by completing expected safety training.

Requirements

  • High school diploma or equivalent.
  • Prior experience in an administrative role.
  • Positive safety attitude and personal integrity; both are non-negotiable.
  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
  • Excellent customer service orientation.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills and ability to interact with all levels of the company and with customers.
  • Strong problem-solving and creative skills.
  • Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

Nice To Haves

  • Higher education in Business Administration or a similar field.

Responsibilities

  • Answer incoming calls and route calls and messages to the correct department or individual.
  • Ensure office equipment is functional and handle general office functions.
  • Support project and operational needs.
  • Maintain and update equipment records.
  • Communicate professionally and in a service-oriented manner with external contacts, reflecting company values.
  • Serve as a communication hub between customers, vendors, field personnel, and supervisors, promoting collaboration and responsiveness.
  • Assist with onboarding and offboarding office and field employees.
  • Serve as a point of contact for field staff questions and provide coaching and guidance on administrative processes.
  • Uphold safety as the company’s most important goal and support the goal of achieving zero accidents.
  • Encourage open communication between field and office staff regarding safety concerns, suggestions, improvements, and PPE needs.
  • Obtain safety training expected of company personnel.
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